For filing the claim

I'm sorry about your phone and no worries, you can file claim for the replacement of your phone, good thing you have Protection 360 insurance in your line .

I just want to inform you that Claims must be filed with the insurance company Assurant within 90 days of the reported incident . The coverage only applies to the last device used, right before the reported time of the incident.

A different device can be used before placing the claim. Service fees/deductibles are paid to the insurance provider and cannot be billed directly to accounts. Replacement devices will not be shipped until the service fees/deductibles are paid. You will receive a text message or email once claims are authorized.

Once you contact Assurant, please be ready with the following information: Your mobile number

•Pin/Passcode

•Billing address

•The make, model and IMEI number of your phone

•Date of incident

•The details of what happened and payment for deductible