Shared note

1. Inquiry -
2. Symptom Description -
3. Provide error code if present: no error code
4. Troubleshooting provided:
5. Outcome:
6. Resources used ( paste links used):
7. Remote Management or Visual Support Used?(2k ticket here : 2k ticket RM- Y/N VS-Y/N

8.) Additional comments or customer response : Name : Model Number: Serial Number: Place of Purchase: Phone number :

1. NCP Parts Needed: NA
2. HRM Result: NA
3. Sprinklr Case: