REBOOT HUB

To reboot your Virgin router (Hub), simply unplug the power cable from the wall or the back of the hub, wait 30 to 60 seconds, and plug it back in.

Wait 5 to 10 minutes for the power light on the front to turn solid white, indicating it is fully rebooted, alright?👍

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1.Automated Phone Activation: Call the Virgin Media automated activation line at 0800 953 9500.

2.Account Details: Have your account number and area reference number ready (these can be found on your setup emails or recent bills). Follow the voice prompts to complete the activation.

3.Connect Devices: Once the activation is complete, connect your devices to the Wi-Fi using the password and network name found on the sticker on the bottom of your router