ASSISTED RAF

SUMMARY Assisted Refund RAF - ACTION - Payu

• No SF / No HF / Refund is for PAP

DONE

TO DO

• Next claims agent, please check refund

RAF Action 2 + weeks

• cx flight

• SC flight

• no disruption email found

• Voluntary cx

• request refund via

• booked via GDS

• GDS already applied for refund

• GDS already processed

• refund already requested

• no refund visible in outpayments

• Checked email viewer and claims.al, no new update yet

• checked portal

• PAP already informed NR

• pap has been refunded via CI

+380 934852628 ukraine Kiwi.com/ Refund request

please process a monetary refund back to the original payment method and inform us with the refund amount