OPENING & CLOSING SPIELS · Offline Notepad

Customer just says hi, no issue stated:

Hi, this is Ann from T-Mobile, how may I help you?

Customer with a Problem:

Hi, this is Ann from T-Mobile, I’m here to help. Let’s partner together to get this resolved.

Customer with a basic Inquiry:

Hi, this is Ann from T-Mobile, I’m happy to help take care of XXXX for you. (move forward statement)

CLOSING

Closing Customer Issue resolved:

Thank you in giving us a chance to get this taken cared for you as T-Mobile will always be happy to know that our customers able to enjoy our services.

Closing additional assistance:

I just want to make sure I don't miss a thing! Aside from this, would there be anything else that I can help with? Just wanted to make sure that everything is covered.

Just a recap,

We are part of T-Mobile and I hope that whenever you think about T-Mobile, you will always think about your conversation with us.
Awesome! So happy we were able to help. Have a great rest of your day!