One earner in the ACCOUNT - KB must be one earner also
BGC- background check
how long they signed up for UBER
the city where the driver registered
since last trip- drivers lst tripw uber
ACCOUNT widget and sub widget
STATUS changes in drvers acc
STATUS ACTIVITY-
address
phone no
status of the account
COMPLIANCE-
DOCUMENTS the driver should upload on the acc
RECENT CONTACTS
we can see previews records and calls, prev contacts with the agents.
ACCOUNT TAGS-
-being used for us to add a feature on the acc or remove or restrict a specific feature on the app
-can be added by an agent or system
NOTES-
-if we changed or take an action on the drivers acc
-agent generated or system generated
DRIVER LOYALTY-
the changes
drivers loyalty status, changes
DRIVER PROFILE REPORT
-Reports coming from the rider, compliments from rider
VEHICLES-
`drivers registered vehicles
DRIVERS
drivers info and status of their account
DRIVER CANCELLATION RATE
accepted the ride but they cancelled i for any reason
DRIVER Confirmation rate
drivers acceptance rate
PARTNER HISTORY
drivers info
DRIVER ONBOARDING STATUS
we can see all the docs required in order for them to drive
depends on the city regulation, the requirements
EARNER ONLINE BLOCKER
Tag that is keeping the driver to not be able to go online, system generated.
GO ONLINE - TAKE TRIPS
SIGN IN- LOGGING IN TO THEIR ACCOUNT
NET RATES
-the breakdown on how their will be payed based on the city regulation
ELIGIBILITY-
we can see if the driver is eligible to support a specific product
BACKGROUND CHECK
we can see the drivers reports
RELATED ACCOUNTS
we can see the duplicate accounts, sometimes its not the drivers ..subscription
DOCUMENTS-
we can see the drivers upload a document
GIG STATUS- bgc, iff docs are all complete
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TRIPS-
history of the driver trips/ deliveries
delivery partner- deliveries
MPP-shop and pay/ pabili
DRIVER CHRONICLE-
timeline of the drivers active time
TIMELINE
DISPATCHABLE PRODUCTS
-we can see the products being toggled on by the driver in order for them to received that specific product when they go online
CHRONICLE- records / history of the drivers active time
TRIP CHRONICLE
Duration of the trip
LIVE TRIP
we can see the live trip of the driver/
PAYMENT
Taxes - record of tax per month
Earnings guarantee- we can see the drivers guaranteed earnings
HEALTHCARE STIPEND CA
insurance, after 2 weeks they received money/ california drivers
INSTANT PAY/
CHARGEBACKS
-deduction
PAYMENT COLLECTION
PROMOTION INCENTIVE-
offered promotion on the drivers city
Earner statement Browser
bank statement, weekly, 4am
Invitation- referral
FARE ADJUSTMENTS AND APPEASEMENTS
check the driver if eligible or not, dont refund immediately
PAYMENT TOOLS - driver, driving asking for payments.
banking info
PAYMENT PROFILE-
drivers banking info
DEBIT CARD- when it was updated and created
EARNER TRANSACTION HISTORY- transaction history
UBER PRO CARD- offer card powered by branch/ free
INCENTIVE ENROLLMENTS- promotion
RISK- account timeline
DEVICES- devices that was added to the drivers account and was able to use
RISK ACTION- sketchy activity on the drivers account, result of fraud
IDENTITY VERIFICATION- realtime ID check , face recognition,
being used before they go online
ACCOUNT FLAGS
2- STEP VERIFICATION- OTP