072026

07/01/2026

lynn mckieth (601) 810-7494 status of plcy 736917666

ngascon/ pi called to know status of plcy/ prv info

BATEASTE, LYNN E
340 N LIBERTY RD
GLOSTER, MS Zip : 39638

jaquely nwhite (443) 847-9378 chg bene 6+h4gd 758163471

ngascon/ pi called to chg bene/ prv info

WHITE, JACQUELINE A
1189 LATROBE DR
ANNAPOLIS, MD Zip : 21409

(301) 518-1582 edward sherman 3p have chrg recup in fl status of plcy md

ngascon/ 3p called cnfrm status of plcy/ prv info

9 laurel hill rd 3463 w 18th pl 34474 ocala fl

761332829 SHERMAN JR, EDWARD
9 LAUREL HILL RD UNIT F
GREENBELT, MD Zip : 20770 7765

philip g smith (206) 551-4890 rcvd anotherform space coast 1k a dd philip v smith 201 plantation club dr apt 1408 melbourne fl 32940 1973

ngascon/

ronaldapples rcvd pdn (630) 880-5036 if paid or owe 709025821

ngascon/ Customer inquired about premium due notice and payment status. Informed customer of outstanding balance and payment options.

LEFTWICH, RONALD A
15230 IRVING AVE # 1523
DOLTON, IL Zip : 60419

(585) 978-1674 jean ristau trnsmfrc edsel ristau 26 kings lacey way fairport ny 14450 3238

ngascon/ Customer inquired about a deceased husband's insurance policy with Trans America.

654648487 RISTAU, EDSEL
26 KINGS LACEY WAY
FAIRPORT, NY Zip : 14450 3238

(201) 463-8801 gjojid hanley hsbnd of fall 762967806 last week submitted claim attached docs death cert orbituary and should have been rcvd monday june 17 rcvd lttr /

ngascon/ Customer inquired about claim status and documentation for insurance coverage. Informed customer that the claim is not yet reflected in the system will cllbck

HANLEY, PAUL P
119 WEST 35TH STREET
BAYONNE, NJ Zip : 07002

(828) 999-0069 devin oaks laura hans coleman view plcy 127 28086 762649039

ngascon/ Reviewed policy details and provided coverage information for the customer.

COLEMAN, LAURA
127 MATTHEWS DR
KINGS MOUNTAIN, NC Zip : 28086

(585) 689-0279 ann mccloud going onlinee cxl plcuy hsbnd not able to spk 06/24 sent another form 635239179

ngascon/ Customer inquired about canceling a policy and faced issues with previous cancellation attempts.

MCLEOD, JOHN
2276 SHEER RD
NORTH JAVA, NY Zip : 14113

(313) 706-5827 surrel barnes got members first add actvtn form j7tqj9

ngascon/ Customer inquired about a permission reminder for insurance coverage and details on accidental death insurance.

(731) 445-2828 betty cana cnfrm benefits 760708054

ngascon/ Customer inquired about their insurance policy details and requested a hard copy of the policy.

TYNER, BETTY
210 BIFFLE RD
NEWBERN, TN Zip : 38059

(309) 237-9957 barbara gomez bank gave her number dad dcsd cnfrm cvrg arcadio ortega 96 sumner il 61401 02142022

ngascon/Customer inquired about a deceased relative's insurance policy and its status.

757694442 ORTEGA, ARCADIO O
96 SUMNER ST
GALESBURG, IL Zip : 61401

(360) 830-2197 edward daimond daymond mnsta life add kitsap wa qrtrly autopay chg bllmth savings 628770206

ngascon/ Updated customer's billing account information and explained the process for submitting a form.

BANGEMAN, EDWARD L
14264 DOLLY VARDEN LN NW
BREMERTON, WA Zip : 98312

(860) 796-3231 cassandra edwards hsbnd closed his accnt make pymnt 762573504 762803660

ngascon/ Customer inquired about account issues and payment options for insurance policies.

EDWARDS, CASSANDRA D
22 FORD RD
WINDSOR, CT Zip : 06095

(706) 380-4483 veronica venash status of plcy securian 375299-wa 663870096

ngascon/ Customer inquired about the status of a policy after a cancellation due to a death.

WOOD, WAYNE W
7515 97TH AVE SW
LAKEWOOD, WA Zip : 98498

(707) 601-3401 kevin gregorio 762844166 savings

ngascon/ pi called to cxl plcy/ prv info

GREGORIO, KEVIN N
PO BOX 285
RIO DELL, CA Zip : 95562

(425) 740-4191 SISTER IN LAW HAVE CHRG 06032026 760559261

ngascon/ Customer inquired about a transaction and insurance policy details for a family member. Clarified the insurance policy details and confirmed no identity theft was involved.

NGUYEN, HUONG 9220 35TH AVE SE
EVERETT, WA Zip : 98208

(773) 704-7413 marie hee jackson no card 82.50 when is the nxt pymnt

ngascon/ Customer inquired about insurance coverage and payment details, requested policy documents to be mailed.

JACKSON, MAUREESE A
10031 S LOWE AVE
CHICAGO, IL Zip : 60628

(503) 784-0006 esmeral visiba rcvd lttr max cu actvtn form j5l95q

ngascon/ Customer inquired about insurance coverage details and activation process.

karen decenal make a pymnt (971) 645-7089 762821071 hsptlzd hsbnd june

ngascon/ Customer called to make a payment and inquire about coverage for a hospital stay. Informed customer about payment options and claim filing process.

DESANNO, KAREN
PO BOX 3314
LA PINE, OR Zip : 97739

07/02/2026

(800) 262-2000 amie porche mother naomi locate the plcy need to get plcy exprt date listed as her primary 6018316048 8417 29420

ngascon/ Customer inquired about mother's policy status and cancellation details.

PORCHE, NAOMI
8417 BATTLE FOREST DR
NORTH CHARLESTON, SC Zip : 29420

(706) 526-2996 palma debrick rcvd lttr insurance J4VVDA

ngascon/ Discussed accidental death insurance and clarified coverage details.

(407) 855-5452 debra jolin never signed up savings 731402754

ngascon/ Customer inquired about unauthorized charges and requested cancellation of insurance policy.

JOLIN, DEBRA A
2275 PEBBLE BEACH BLVD
ORLANDO, FL Zip : 32826

(706) 401-1150 rene J4VVDA rcvd paper actvtn lttr srp fcu

ngascon/ Customer inquired about an insurance letter and payment details.

(443) 504-5840 sandra sending 82.50 mother badawy afie 662307988

ngascon/ Customer inquired about account withdrawals after mother's passing and requested information on insurance coverage.

BADAWY, DR MICHAEL K
PO BOX 2931
MERRIFIELD, VA Zip : 22116

2013 10701

sandra cingle 4435045840 02/20/2013

(954) 770-4328 annette watkins organize found plcy status of mnsta life cu

ngascon/ Customer inquired about the status of their life insurance policy and decided to keep it after discussing benefits.

1721 nw 107 way plantation 33322

738396430 WATKINS, ANNETTE
333 N UNIVERSITY DR APT 511
PLANTATION, FL Zip : 33324 2042

(530) 407-1416 annette alcero just got paperwork on insurance thru cu when money taken out 600745791

ngascon/ Customer inquired about insurance paperwork and payment details.

ALFARO, ANNETTE E
2400 SHADY LN APT 128
ANDERSON, CA Zip : 96007 8848

(404) 431-5637 janice belco status of plcy

terry balko g4371060

712826509

ngascon/ 3p called to know status of plcy/ prv info

BALKO, JANICE M
316 MERRYDALE DR SW
MARIETTA, GA Zip : 30064

757465718 BALKO, TERRY L
834 MANNING VILLAS CT SW
MARIETTA, GA Zip : 30064

(336) 377-2050 samuel nickle branch 486 salem or for james taylor accdntly signed up add have statement cxl plcy 762952776

07/01/1942 samuel.mickel@firstcitizens.com

ngascon/

PAYLOUR, JAMES L
1810 PINEDALE DR
WINSTON SALEM, NC Zip : 27105

(310) 200-6414 mysha bush rcvd notice free life san diego county cu supposed t osign within 14 days j4vx2n

ngascon/ Customer inquired about the status of a free life insurance offer and how to enroll.

(352) 302-4314 christine mamarella got lttr mail life insurance plcy mnsta life dont want immidietly 505275gfl

ngascon/ Customer requested to cancel life insurance policy and confirmed receipt of complimentary coverage.

763182353 MAMMARELLA, CHRISTIAN J
3 HARRISON AVE
INGLIS, FL Zip : 34449

(215) 805-7251 barbara celestino american express what is the chrg for 99 737738264

ngascon/Explained a charge on the customer's American Express related to accidental death and dismemberment insurance.

CELESTINO, BARBARA J
325 AMOSLAND RD
HOLMES, PA Zip : 19043

(325) 998-4311 james madly / wanda mae motley chrck mom plcy and paid ?? 1209 parker st 79538 07250808229

ngascon/ Customer checked on mother's policy payments and coverage details.

600089695 MOTLEY, WANDA M
PO BOX 163
NOVICE, TX Zip : 79538

(518) 226-0724 tonado sonya rcvd bill called alrdy 30th gone away forgot to put mail / will pay today/ confused called manual billing fee/

ngascon/ Customer inquired about payment addresses for insurance and confirmed mailing details.

761842359 DONATO, DANIELLE MARIE
140 RIMBRAVE DR
GANSEVOORT, NY Zip : 12831

(801) 763-5738 shimaya smith papers on uccu j7baa8 821837351 j7vaab

ngascon/ Customer inquired about an insurance offer and needed clarification on coverage details.

(682) 561-0186 anna flores hsbnd 06/18/2026 dcsd j4yfj5

ngascon/ Customer inquired about insurance coverage after husband's passing.

(321) 332-8546 britanny chrisy aramia erimia info of plcy 761398918

ngascon/ Provided policy information and arranged to send documentation to the customer via email and mail.

IRIMIA, CRISTI
7113 SAND LAKE RESERVE DR APT 2416
ORLANDO, FL Zip : 32819 7395

(928) 283-2501 patrina rcvd lttr offer hughes fcu recup J4YGKG

ngascon/ Customer had questions regarding a letter about a benefit plan.

(713) 591-0759 troy doughman mother for father 636396926 9916 gazebo

03/07/2026

ngascon/ Cancelled accidental death policy and arranged for refund due to customer's father's passing.

DOUGHMAN, JERRY
8730 WESTMINSTER TER APT 3311
DALLAS, TX Zip : 75243 4212

carolyn doughman 7135910759 03/07/2026

carolyn

(713) 467-9619 matthew perren 54 247 17th certified lttr 711628639

ngascon/ Customer inquired about a payment for their policy and confirmed it was received.

PERRIN, MATTHEW J
1934 RESTRIDGE DR
HOUSTON, TX Zip : 77055

(562) 234-9134 yolaNDA DOVE RCVD PAPER UNIFY FINANCIAL 100K CHUBB 5527 90712 WAGNER AVE

ngascon/ Customer inquired about life insurance but received information about accidental death coverage instead.

DOVE, YOLANDA R
5254 OVERDALE DR
LOS ANGELES, CA Zip : 90043

07/06/2026

(724) 221-0079 david chamberlin hsbnd died have card 2000 679082869

ngascon/ Customer inquired about insurance coverage after husband's passing and decided to cancel the policy.

CHAMBERLAIN, DAVID B
314 E 4TH ST
DERRY, PA Zip : 15627

colleen chamberlain 7242210079 06/27/2026

hu

ngascon/

(864) 905-6836 linda adams signed up recup how much is it who di i pay for hsbnd 29640 110 sc allen patrick adams cu truliant fcu J4TD7R

ngascon/ Customer inquired about insurance coverage and payment details for benefits signed up for herself and her husband.

(336) 837-5456 barrol whisk cxl plcy chrg mnthly
761983325 https://gcserv1.sharepoint.com/sites/ILXFM

ngascon/ pi called to cxl plcy/ prv info

WEST, DARRYL FRANKLIN
4354 LAKE WOUSICKETT ROAD
GERMANTON, NC Zip : 27019

(917) 340-2404 melanie johnson pymnt blocked ccrd locked alled bank/ check if pymnt resubmitted 732650830

beterritories@gmail.com

ngascon/ PI inquired about a blocked payment and needed to update credit card information.

JOHNSON, MELANIE L
2228 1ST AVE APT 5A
NEW YORK, NY Zip : 10029

(336) 803-9751 juan sanders made mistake cxld plcy not sure supposed send reinstate 762190979

ngascon/ Customer called to reinstate canceled insurance and check for a missing form. Resent the account number change form

SANDERS, WARREN R
225 JONES CIR
THOMASVILLE, NC Zip : 27360

nicole lola
747635202 (484) 390-0525 middle of divorce chg name last name 317 meridith st apt 2 kenneth square pa 19348

lawler to dorenzo

ngascon/ Customer requested a name change and clarification on policy details. Updated customer's name and address; confirmed no cash value for the policy; provided instructions for obtaining necessary documents.

LAWLER, NICOLE M
94 PO BOX
OXFORD, PA Zip : 19363

(660) 263-6271 ernest ollin little accdntl dth bakn move banks but paying it 19.80 3.50 annually 677290274

ngascon/ Customer inquired about accidental death policy payments and options for automatic billing.

OWEN, ERNEST J
PO BOX 57
CAIRO, MO Zip : 65239

303 st cairo mo

(209) 604-1140 william pollace find more benefits how much billed cant find any info status of pymnt 761944100

ngascon/ Customer inquired about benefits and payment status, requested information to be sent via email. Sent information to customer's email and confirmed details of coverage.

POULOS, WILLIAM
5405 LIVERNO DR
SALIDA, CA Zip : 95368

(231) 531-0117 john badge money taken out what is the chrg 49421 sean dodge 1355

200 state bank shelby

ngascon/ Customer inquired about a charge taken from their bank account. Informed customer no coverage found; suggested contacting the bank for more information.

(478) 258-8435 RCVD LTTR TODAY 1.10 MONTHLY 10K

ngascon/ Customer received a letter about a new coverage offer and needed clarification.

LANT HOGAN JOANNE HOGAN 7118 HOFFLER POPLAR DALLASTON TX 77551 1714 WELLBY FINANCIAL (254) 722-2324

ngascon/ Customer inquired about coverage for a deceased individual and requested to remove her from the mailing list.

(727) 463-2383 sandra cheek 2 chrges monthly 17.65 36.00 copy 8213 34668

ngascon/ Customer inquired about monthly charges and requested policy details to be sent via mail.

CHEEK, SANDRA L
8213 LEAFY CT
PORT RICHEY, FL Zip : 34668 1116

(512) 658-1835 denise wiley have plcy 9.90 qrtrly chk june and july jerome dr tx 67543

ngascon/ Customer inquired about policy payments and coverage details.

734485266 WILEY, DENISE
2305 JEROME DR
KILLEEN, TX Zip : 76543

(336) 493-8464 lisa green rcvd mail truliant bank all sickness recup 63 rate 24.00 single

4td7r J4TD7R

ngascon/ Customer inquired about coverage rates and enrollment process for sickness and injury benefits.

narkush marbella (616) 802-4353 rcvd lttr bank purchase life insurance j4y family 300k 45 monthly J4YG7J

ngascon/ Customer inquired about life insurance details and payment options.

(972) 743-0542 barbara baynard add 10613 706232681 Client Terminated Program

ngascon/ pi clled to know status

BANNER, BARBARA J
2909 CANTURA DR
MESQUITE, TX Zip : 75181

(713) 254-3507 add frist cmmnty cu chk bene barbara middleton

ngascon/ Customer inquired about the beneficiary of an accidental death and dismemberment policy.

760827107 MIDDLETON, BARBARA L
32902 OAK CREEK DR
MAGNOLIA, TX Zip : 77354

(207) 944-1811 poa for aunt victoria braley life insurance dcsd grandma on the plcy bene? file a clm access 172 christian ridge rd 04605

ngascon/ Discussed life insurance claim process after customer's aunt passed away. Filed a claim and sent necessary forms to the customer via email.

730455851 BRALEY, VICTORIA L
172 CHRISTIAN RIDGE RD
ELLSWORTH, ME Zip : 04605

anthony knowlton 2079441811 07/05/2026

ANTHONY.KNOWLTON@KIMBALLMIDWEST.COM

697 MAIN ST CORINS ME 04427

(704) 985-4268 CLYDE DONALD RANDALL DCSD STATUS OF PLCY 744173533

ngascon/ Customer inquired about the status of a life insurance policy and confirmed cancellation details.

RANDALL, DONALD W
10439 WILLOW OAK RD
NORWOOD, NC Zip : 28128

(772) 985-2144 ANGELO AYALA ALBORADO SIGNED FOR BENEFITS SICK HSPTLZD FILE A CLM 32703 3550 GLITZ

ngascon/ Customer inquired about filing a claim for hospital benefits and requested claim forms to be sent via email.

762922974 AYALA ALVARADO, ANGELO
3550 GLEAVES CT
APOPKA, FL Zip : 32703

ER 04/23/2026 DIZZINESS

04/24-26/2026

SANTOSCANALES0@GMAIL.COM

santos canales
7729852144

(662) 622-0913 james s harris 751743845

ngascon/ Customer needed clarification on account ownership. Confirmed account details and agreed to mail necessary documents for verification.

HARRIS, JAMES S
919 PEAVINE RD
COLDWATER, MS Zip : 38618

(317) 924-1968 juan rcvd lttr

ngascon/

(478) 662-4305 bobby route debit monthly what is the for 761912809

ngascon/ Customer inquired about a monthly debit from their account and requested information on their hospital accident protection plan.

RUMPH, BOBBY
PO BOX 1973
FORT VALLEY, GA Zip : 31030

(769) 208-0301 mom dcsd clara j powell bene pounds 8899 wood moore dr tn cordova 38180 39018 b walker 30.00 truist bank 17.65

ngascon/ Customer inquired about a deceased mother's life insurance policy and filing a claim. send cpo v email and cxl plcy

759432185 WALKER, CLARIE B
8899 WOODMARK DR
CORDOVA, TN Zip : 38018

ystrdy

kesher.kincaid@yahoo.com

kesher mitchell-kincaid 7692080301 07/06/2026

398 siwell meadows dr byram mi 39272

(267) 688-2787 kathleen hartley father in law mark t hartler 4.05 chrg dcsd december 762346782 36 w field rd pa 19053

ngascon/ Customer inquired about a deceased fatherinlaw life insurance policy and filing a claim. cxl plcy

HARTLEY, MARK T
708 BRIDGEVIEW RD
TREVOSE, PA Zip : 19053

kathleen hartley 2676882787 11/22/2025

36 west field rd 19053

(970) 768-4321 joann wilson hsbnd clark dcsd stopped have money no stopped high plains bank 16555 rd 11 fort morgan co 80701

ngascon/ Customer called to cancel insurance after husband's passing and confirm cancellation details.

WILSON, CLARK
C/O JOAN WILSON 16555 COUNTY ROAD 11 FORT MORGAN, CO Zip : 80701 8714

JOAN WILSON
9707684321 06/11/2026

joy morrison rcvd lttr money acccnt have money try again (636) 358-4745 762086519

ngascon/ Customer wanted to pay life insurance premium after a failed deduction. Informed customer to send payment via mail or pay online.

MORRISON, JOY M
28 VIOLA DR
WRIGHT CITY, MO Zip : 63390

(919) 943-3784 denise lindsey benefits access mother 66776535

ngascon/ Customer wanted to check benefits access for a deceased family member's policy. Informed customer that the policy was canceled and no other coverage exists.

ADAMS, CLAUDETTE M
6121 WANDA CIR
FAYETTEVILLE, NC Zip : 28314 2037

(770) 676-5852 jacquelyn walker have chrg 47.25 what is the chrg 762365964

ngascon/ Customer wanted to understand a charge on their bank statement. Cancelled the insurance policy and arranged for reimbursement.

WALKER, JACQUELYN M
563 BELLBROOK CT
LAWRENCEVILLE, GA Zip : 30045

(714) 653-4586 ching yoon step brother brian hamsburger dcsd life insruance for mom mnsta life 757571615

ngascon/ Customer inquired about life insurance coverage after stepfather's passing. Explained coverage details and confirmed cancellation of accidental death insurance.

HONSBERGER, BRIAN G
7305 OFFENHAUSER DR
RENO, NV Zip : 89511

(866) 567-6996 jiggle wittmore mother dcsd rfnd not claim 759720049 JACOB WHITMORE

ngascon/ Customer inquired about refunding premiums for a policy after the insured's passing. Sent refund request form to customer for completion and processing.

FETZER, MELISSA K
4830 GLADE CHAPEL RD
HILLSBORO, MO Zip : 63050

10/14/2025

(281) 616-1578 monley monroe rcvd lttr benefits plan get info how J4VJDR

ngascon/ Provided information about a hospital accident insurance plan and its benefits.

(352) 223-9604 stalen haize have plcy cvrg 713828041

ngascon/ Customer wanted to clarify payment details and manual billing fee. Provided payment details and confirmed the manual billing fee.

HAYES, SHARON J
23147 OAK PRAIRRE CIRCLE
SORRENTO, FL Zip : 32772

(210) 992-1935 ruth sipiletti 758873921 cxld bcz strk 2022 kept plcy thought get clm

ngascon/ Customer inquired about policy cancellation and refund process after being charged post-cancellation.

ORTIZ, RUTH S
4142 TAMARAK DR
SAN ANTONIO, TX Zip : 78220

michelle jasmin (786) 556-6185 3 clms denied 6 total 761170089 22 25

ngascon/ Customer inquired about the status of denied claims and requested clarification on the decision.

JASMIN, MICHAELLE
141 NE 76TH ST # F
MIAMI, FL Zip : 33138

victoria barrett (504) 471-5688 add trustage keesler switched verrett 2609 70072 la

ngascon/

102024058 VERRETT, VICTORIA ANN
2609 TAFFY DR
MARRERO, LA Zip : 70072

todd wilson (801) 494-7281 rcvd offer thru cu life insruance j7vaab

ngascon/

erwin donald (814) 897-6693 pnc bank

ngascon/ Customer inquired about insurance communication received by a relative.

(562) 761-7190 rodrigo lozaro just deduct premium cxl plcy 70 yrs old no longer need age reduction 633325715 10271955 wilmaslazaro@aol.com

ngascon/ pi called to cxl plcy/ prv info

LAZARO, RODRIGO C
4639 NIPOMO AVE
LAKEWOOD, CA Zip : 90713

joanne ambross (775) 289-8459 nevada state bank ureca live 75 miles away rcvd mail 1k add J7X3Z2

ngascon/ Customer inquired about a complimentary accidental death insurance policy received in the mail.

(321) 419-5194 jackie folks midflorida bank filled out paper work J4WGMH

ngascon/

(480) 459-8406 LAURA GEORGE father death 2015 mom kept paying 697245125 05/06/2026

ngascon/ Discussed policy coverage and refund for premiums paid after the customer's father's death. FILE EXRT lsroberts06@gmail.com (480) 459-8406 rfnd pi dcsd since 2015 alrdy sent death cert for father but only rcvd partial rfnd after mothers passing

GEORGE, RONALD N
456 N DEER CREEK RD
PAYSON, AZ Zip : 85541

lsroberts06@gmail.com

LAURA S GEORGE
1441 N 36TH DR SHOW LOW, AZ

(928) 240-3874 dale 760828087

ngascon/ Customer inquired about insurance coverage details from a letter received. Provided details about the accidental death and dismemberment insurance coverage.

SMITH, DALE G
PO BOX 488
OVERGAARD, AZ Zip : 85933

gwendolyn jaames milton 756254343 (801) 310-7146

1240 E 1400 S
CLEARFIELD State: UT
84015 - 1343 -

ngascon/ Updated customer's address and suppressed future mailings to the previous address.

MOULTON, JAMES
1824 W 1825 S
SYRACUSE, UT Zip : 84075

reginard thompson (732) 213-8381 rcvd chk today .11 637226213

ngascon/ Customer received a check and wanted to know its purpose. Explained the check was a reimbursement of the premium after the spouse's passing.

SMITH, TRACY
13 PATTON DR
SOMERSET, NJ Zip : 08873

(651) 308-8686 jim winter earth rcvd maail fsa mnsat brother mark 03 dcsd 646624570

ngascon/ Customer wanted to verify the legitimacy of a life insurance policy for their deceased brother. Confirmed the policy was for accidental death coverage and initiated cancellation process.

WINTERER, MARK
1032 BOWDOIN ST
SAINT PAUL, MN Zip : 55116

james winterer 6513088686 03/23/2026

(480) 945-7739

ngascon/

(480) 945-7739 kaye eddy 05/2018 06/2014 657317132

ngascon/ Customer inquired about insurance coverage and updates after company transition. Confirmed coverage details and promised to send updated information and beneficiary confirmation.

EDDY, KAYE F
8438 E PLAZA AVE
SCOTTSDALE, AZ Zip : 85250

percy l williams mrs rcvd lttr for hsbnd 736994294 01/19/2026

ngascon/ Customer received a letter about updated account information for husband's insurance. Informed customer about the cancellation of the policy and offered a refund process.

WILLIAMS, PERCY L
1739 E 92ND PL
CHICAGO, IL Zip : 60617

(860) 389-6070 ghost call

(209) 205-8201 judith sierce trustage dallas cu wrong number

(702) 234-7752 haze colleen fax 757959029

ngascon/ Provided fax number and email for claims submission; customer experienced issues with faxing documents.

HICKS, QUILLIAN A
5292 S. MARYLAND PKWY 178
LAS VEGAS, NV Zip : 89119

mason lake (702) 815-4980 4371 burdeva st 89947 las vegas nv 763016986

ngascon/ Discussed insurance coverage details and reinstatement options for a canceled policy. Provided information on coverage and options to reinstate the policy.

LAKE, NATHAN R
4371 VERDUGO ST
LAS VEGAS, NV Zip : 89147

(801) 618-5628 stewart glazer mnsta life benefits statement 756224859 uccu

ngascon/ Discussed life benefits statement and coverage details with the customer.

GLAZIER, STEWART
2129 WILLOW BROOK WAY
SANDY, UT Zip : 84092

(601) 408-8024 gwenda clark sent 2 docs reimbursement unaware rfnd 762439367

ngascon/ Customer inquired about reimbursement for unauthorized charges and confusion over insurance coverage. Informed customer to write a letter requesting a refund and clarify they did not sign up for additional coverage.

CLARK, GLENDA F
20 HIWANEE DR
PETAL, MS Zip : 39465

07/10

(541) 817-6084 millie duck rcvd lttr insurance first cmmnty cu 300k 822251465248
J582VF

ngascon/ Customer inquired about insurance details from a letter received.

(601) 559-4577 scott holman autopay set up correctly and bank is correct 760008501 760930126

*6343 Account Type : CCRD

ngascon/ Customer inquired about auto pay setup and banking information verification. Sent account number change form to customer's email for completion and payment.

HOHMANN, SCOTT
747 PENNEBAKER RD
VICKSBURG, MS Zip : 39183

(863) 243-9517 jusett allison includes having surgery benefit 29072 lexinton sc 424 4th

ngascon/ Customer wanted to know if benefits include surgery and how to add a spouse. Explained coverage details and sent form to add husband via email.

762509443 ALLISON, LISSETTE
424 FOREST EDGE TRAIL
LEXINGTON, SC Zip : 29072

(916) 765-2279 ronald called bank stop sending marketing march remove solicitations ronald price 1826 el monte ave sacramento ca 95815

ngascon/ Customer requested to stop receiving marketing brochures for life insurance.

george salectors rcvd info (210) 365-6224 hap rbfcu J4WC2Z

ngascon/ Customer inquired about hospital accident insurance coverage details.

(804) 450-3940 joyce caster all possible to borrow 0000100502 po box 1394 va 760714244

ngascon/ Customer wanted to know if borrowing against life insurance policy was possible. Informed customer that there is no cash value to borrow against the policy.

CASTER, JOYCE M
PO BOX 1394
KILMARNOCK, VA Zip : 22482 1394 94

384 cedar point rd heathsville va 22473

(801) 605-2040 curtis cruz sr 763070452 update bene email

ngascon/ pi called to update bene/ sent form v email

CURTIS SR, GROSS
369 FOREST BEACH RD
ANNAPOLIS, MD Zip : 21409

(404) 663-6832 debriane hughes bene of father jackie a hughes dcsd jun13 745867008

ngascon/ 3p called to discuss the insurance policy of a deceased family member. Cancelled the policy and arranged to send claim forms via email.

HUGHES, JACKIE A
9632 DUFFER WAY
MONTGOMRY VLG, MD Zip : 20886

DEBRIAN HUGHES 4046636832 06/13/2026

962 thibideau ct atlanta ga 30328 debrianhughes@hotmail.com

(717) 329-3968 fred zlater check and sav hacked reissued bank pymnt 8.25 taken out dont sure what chg blmth 741586470

ngascon/ pi called to chg bllmth/ prv info

ZLATER III, FRED T
4909 JANELLE DR
HARRISBURG, PA Zip : 17112 2141

(704) 522-1955 teesha mack customer actvtn rcvd mail J7VV78

ngascon/ Assisted customer with insurance activation form details and mailing instructions.

(314) 258-2622 allison schuberts chg address cu moved add bene 761915415

ngascon/ pi called to update address and chg bene/ prv info

SCHUBERT, ALLISON M
2214 COUNTRY WOOD DR
IMPERIAL, MO Zip : 63052

N6220 US HWY 141 crivitz wi 54114

(816) 860-7005 sharon ellaine wood yrs ago add unb moved no paperwork cxl 19721 e 18th ter ct mo

ngascon/ pi called to cxl plcy/ prv info

WOOD, SHARON E
7441 ELKSTOWN RD
OTTERVILLE, MO Zip : 65348 2225

(347) 249-9607 juliet pope 3p cxl plcy mom dcsd may rcvd pdn add 710895658

ngascon/ Customer called to cancel deceased mother's insurance policy and suppress future mailings.

POPE, SARAH A
327 W 19TH ST
NEW YORK, NY Zip : 10011

JULIETTE POPE

(601) 617-5257 hu

ngascon/

(855) 525-2312 francia jackson for parents not aware money taken accnt did not sign up for 758140790

ngascon/ Customer called regarding unauthorized insurance deductions from their parents' account. Cancelled the insurance policy and initiated a reimbursement process.

JACKSON, HENRY
1318 DRY CREEK RD
MIDWAY, AL Zip : 36053

(915) 727-8872 mando romero cxl 762670864

ngascon/ Customer called to cancel their coverage and confirmed cancellation details.

ROMERO, ARMANDO
1008 BOLD RULER CT
EL PASO, TX Zip : 79936

(925) 783-8172 merys 750612476 autopay

ngascon/ Customer wanted to confirm if their payment was still on auto pay after changing bank account. Informed customer to fill out and mail back the authorization form along with payment. Provided online payment option.

MERYS, TODDIE A
105 W HUNT ST 19
LEONARD, TX Zip : 75452

(336) 628-2664 mary nancy send form back truliant life insurance where address J7VV78

ngascon/ Customer inquired about sending back a life insurance activation form and needed mailing details.

(407) 300-4284 carolyn givins gibbons rcvd mail space coast cu mnsta life J4VVSV

ngascon/ Customer inquired about insurance coverage details and enrollment process.

(415) 659-9170 ginger hullums recup chg address add 762592503 751225174

ngascon/ Customer wanted to update address and cancel a policy. Updated address for the recuperative care insurance and canceled the policy as requested.

HELLEM, GINGER
303 COTTONWOOD ST
GASTON, OR Zip : 97119

685 NE Autumncreek Way apt j302 hillsboro 97006 OR

HELLEM, GINGER
685 NE AUTUMNCREEK WAY APT J302
HILLSBORO, OR Zip : 97006

rafael garcia (562) 400-1742 rcvd lttr financial partners cu j4ydk5

ngascon/ Customer inquired about life insurance offer and clarified details about coverage and payments.

(719) 314-6663 john meyer vector bank add mnsta 100k 1.10 per 10k 1.65 family j 705217673

ngascon/ Customer wanted clarification on accidental death insurance details and enrollment. Explained coverage options and enrollment process; customer will send in the form.

MEYER, JOHN C
1591 CATTLE DR
LOMA, CO Zip : 81524

(770) 298-7583 hu

ngascon/

(646) 825-1015 louise varchal mail rcvd j4y9er J4Y9AR

ngascon/ Provided information on recuperative care plan and enrollment process.

nisa mendoza (661) 370-7489 add sapce once j7zgdg

ngascon/

07/13

(607) 621-0054 janet lee if plcy holder still has plcy he's poa 716495676

ngascon/ 3p poa called cnfrm status of plcy/ prv info

BRADLEY, WAYNE E
PO BOX 291
NEW MILFORD, PA Zip : 18834

earl persley cvrg did not see bene mark (865) 279-4323 743483038

ngascon/ pi called to cnfrm the bene on file/ prv info

PRESLEY, EARL L
141 SOURWOOD LN
SHARPS CHAPEL, TN Zip : 37866

11 laurie sharp what is the chrg for (318) 525-5542 762144540 1050 allens rd

ngascon/ Customer inquired about an unknown charge and requested cancellation of a policy. Informed customer to send a written request to know information/ cannot verify address

SHARP, LORI
124 KELLOGG DR
AIKEN, SC Zip : 29803

(928) 637-2342barbara chercoal chk and sav rcvd mail for hsbnd dcsd put her name? cannot hear

ngascon/

sydney trainor rcvd lttr help 675331879 (610) 772-1530

ngascon/ Customer inquired about a letter regarding a canceled insurance policy after the death of a relative.

PETTINEO, ANDREW S
526 CIRCLE DR
HAVERTOWN, PA Zip : 19083

sandy grace gold funeral home mnsta life (270) 237-5433 report death life insurance? suzie lavern laburn wood 635674531 daughter rcvd lttr 10k plcy not sure

ngascon/ sandy from funeral home inquired about life insurance coverage after a death and requested cancellation of the policy. senr rfnd to bene deborah honeycutt 2525 glen lily rd bowling green ky 42101 /dod 06/30/2026

WOOD, SUSIE
2552 OLD HARTSVILLE RD
SCOTTSVILLE, KY Zip : 42164

deborah honeycutt 2525 glen lily rd bowling green ky 42101

sandy from funeral home 2702375433 06/30/2026

(432) 770-1001 catherine suddered called weeks ago dad cvrd dcsd last yr sent rfnd form got the lttr today photocopy of deathcert robert a;vin suddered

ngascon/ Customer inquired about sending an original death certificate for a refund process.

633665022 SOUTHARD, R
406 E 52ND ST
ODESSA, TX Zip : 79762

(336) 479-8039 ship gomez 742796923 cxl plcy 10141967

ngascon/ Customer called to discuss insurance cancellation and confirmed complimentary coverage.

BILLINGS, JEFFREY M
211 PEARL DR
LEXINGTON, NC Zip : 27292

(234) 719-9420 mary kayla applied zurich cxl plcy 763219042

ngascon/ 3p with pi auth called to cl plcy/ prv info

TAYLOR, DONALD D
42 E WESTERN RESERVE RD # UNIT1
POLAND, OH Zip : 44514 4364

(518) 622-2779 margaret parker mom dcsd 9.45 chk happened july 6th cxl velma c jeune 2647 7476 747677442

ngascon/ Customer confirmed cancellation of automatic withdrawals after mother's passing and inquired about refund process.

JEUNE, THELMA C
PO BOX 46
CAIRO, NY Zip : 12413

robin broar rcvd recup lttr truliant bank fcu no website legit? and prv address to send lttr and info

j4td7r

ngascon/ Customer inquired about a letter regarding sickness benefits and a non-functional website.

(726) 205-6642 jose cuellar fax resent 762745562

ngascon/ pi called to know fax for claims/ prv info

CUELLAR, JOSE L
205 MICHELLE DR
CONVERSE, TX Zip : 78109

(726) 205-6642 jose cuellar fax number again

ngascon/

(386) 233-1436 david iii rcvd another cu lttr for actvtn upgrade nasa federal cu J4WGHJ

ngascon/ Customer inquired about upgrading to a new benefit card and confirmed enrollment in a new policy.

(410) 340-8455 emma boone rcvd increase notice in the mail / state employee cu age 70 reduced mnsta life 763086304

ngascon/Customer inquired about coverage reduction and potential policy increase costs. Explained coverage details and costs for increasing the policy; customer decided not to increase coverage.

BOONE, EMMA
3 CRISMER CT
BALTIMORE, MD Zip : 21207

sharon johnson (253) 921-5953 743896164

ngascon/ Customer called to ask about the refund check amount received. Explained the refund amount and confirmed no other claims or policies exist.

JOHNSON, RICHARD
323 9TH STREET
SNOHOMISH, WA Zip : 98290 ----------------------------------------- 17. (562) 758-5354 hu

ngascon/

(213) 474-5544 jose for address lost envelope j4yv2f J4YD2F
qr not working

ngascon/ Customer inquired about online enrollment for insurance and needed address details for submission.

(256) 587-6358 mellisa wood beta sanders mother too kout plcy 1st abtional. huntington bank stats 18113952

ngascon/ Customer inquired about the status of her mother's insurance policy and requested a form for account changes.

SANDERS, VEDA
1182 AL HIGHWAY 146
SCOTTSBORO, AL Zip : 35768

(336) 255-5695 rcvd chk 731574338

ngascon/ Customer received a letter about a change in coverage. Checked coverage details and cxl

MULALIC, MUNEVERA
2572 MID SALEM DR
WINSTON SALEM, NC Zip : 27103

(770) 853-5925 sharon nickson

635488024

ngascon/ Customer requested to update the file regarding deceased husband and cancel any future solicitations.

EIDSON, EDWARD
279 GARRETT CIR
CARROLLTON, GA Zip : 30117

(706) 346-1045 7 secu of md add actvtn form falling down huriting Customer received a letter regarding new coverage and had questions. 822185391999 J8DB9F

ngascon/ Customer inquired about accidental death coverage details.

terry floot foot offer frm cu avadian cu J7NETT

ngascon/ Provided information on a supplemental policy offer and clarified coverage details.

(319) 355-1764 monica mcquee phone quite while hard time finding plcy hsbnd? family cvrg 2014 1120 mnmtl insurance trnsmrca premier life 30.37 qrtly cxl plcy 643053301

ngascon/ Customer called to cancel a policy and request reimbursement for the recent charge.

MAGEE, ALAN
476 PLEASANT PT RD
CUSHING, ME Zip : 04563

laurie pinonelli satement 33.00 cu
add 751412301 03031946

ngascon/ Customer inquired about unauthorized withdrawal for a policy they didn't sign up for.

PIGNANELLI, FRANCESCO
7607 BUCKINGHAM AVE
ALLEN PARK, MI Zip : 48101

benjamin herrera (661) 378-5922 andrea 135 qrtrly 763176542

ngascon/ pi called to cxl plcy/ prv info

HERRERA, BENJAMIN
2041 OXFORD ST
DELANO, CA Zip : 93215

bryan nancy (804) 413-1121 705297360 8403 cantaga ct

ngascon/ Customer inquired about a canceled life insurance policy and provided updated address for confirmation mail.

BRYAN, NANCY J
70 MEADOW LN
BOONSBORO, MD Zip : 21713

adrian smith (504) 228-6241 find out only for accdntl j7plt21

ngascon/ Customer inquired about coverage details for a hospital accident protection plan.

(956) 929-0955 ramiro mata 730794000

ngascon/ Customer wanted to check if up to date with payment and understand coverage details. Provided payment status and explained coverage reduction due to age.

MATA, RAMIRO
2801 W MAPLE AVE APT 120
MCALLEN, TX Zip : 78501

gail carpenter not sure 736250257 spouse

ngascon/ Customer inquired about insurance coverage after a family member's passing.

CARPENTER, DUDLEY S
25 KNIGHT ISLAND RD
EARLEVILLE, MD Zip : 21919

(319) 355-1749 hilario cruz sent pymnt dcsd march rcvd lttr cant find trnsmrca affinion mnmntl 699336437 4087057460 0312

ngascon/ Customer called to clarify insurance coverage and claim status after wife's death. Sent claim forms and policy information to the customer via mail and email. cpo emailed

CRUZ, HILARIO
3253 SIMBERLAN DR
SAN JOSE, CA Zip : 95148

(210) 488-0987 antonette hughes negative acc no idea how the y got accnt take money assume chk but sav no money 763106937

ngascon/ Customer reported issues with payment deductions from an incorrect account. Informed customer about sending an account number change form via email and offered to mail a hard copy.

HUGHES, ANTOINETTE
2607 LAKE ALTAIR ST
SAN ANTONIO, TX Zip : 78222

(713) 962-0867 janet carr RANGER C KARR
brother life insruance cnfrm cvrg 737294275 753483902

ngascon/ To check if the deceased had life insurance coverage. Informed customer that there was no active coverage and provided details about the cancellation.

KARR, SUZANNE
PO BOX 205
WILLIAMS, AZ Zip : 86046

(831) 818-9186 taley burner chg bllmth hacked cnt find number got notice pdn 626335293

ngascon/ pi called to update bank account information after a hack and set up payment for insurance. Instructed to fill out a charge authorization form and mail it with payment.

BURTON, TONI
2001 DOLPHIN DR
APTOS, CA Zip : 95003

(208) 523-9068 marissa need address

ngascon/

hu

ngascon/

(757) 364-8593 nicole deluch make a pymnt how much 762838656

ngascon/ pi wanted to pay premium or check reactivation of benefits. Informed about unpaid premium and attempted payment process.

DELOATCH, NICOLE E
2624 GOLDEN LEAF DRIVE APT 1B
CHESAPEAKE, VA Zip : 23324

(775) 444-7774 edward broborg wife file a clm 761945046 karina stone fall broke fushion back spine broken the bracket repaired fall again infection spine paralized waist down still in the hsptlzd

07/02/2025

ngascon/ Filed a claim for the pi's wife who is hospitalized. Claim form will be sent via mail for completion and submission provide expectation and process

BROBERG, EDWARD JOSEPH
808 FAIRWOOD ST.
FERNLEY, NV Zip : 89408

(503) 884-3905 james wicall quit wikel 7227 n phildpha ave apt 328 97203 portland or

ngascon/ Customer requested to stop all mailings immediately.

07/16/2026

(256) 398-8172 wanda colburn deduct 4.25 cxl did not signed up 35653 25.00 cbns bank cb&s

ngascon/ Customer called to cancel an unexpected monthly charge and verify account details.

(904) 910-7865 mconald shephield qstns hsptl csh cvrg bystr cu vystar 17. monthly 39817 487 dog bitten mail pending

ngascon/ Customer inquired about hospital cash coverage and its limitations regarding non-accident-related hospital visits.

762781181 SHEFFIELD, DONALD
487 OLD PELHAM RD
BAINBRIDGE, GA Zip : 39817

not accdnt er tomach problems gall bladder 5 days

(575) 964-0463 judy monroe paying thru bank wells fargo yrs ago called info abt pymnt who is bene 1013 w taylor ave nm xox_akasha_xox@hotmail.com

ngascon/ Customer inquired about insurance policy details and requested cancellation after misunderstanding the coverage type.

749831777 MAYO, JUDY
1013 W TAYLOR AVE
LOVINGTON, NM Zip : 88260

donna shurk what cvrg id ? (228) 234-5047 761210119

ngascon/ Provided customer with coverage ID and details about their insurance policy.

SCHURR, DONNA A
14148 CABLE BRIDGE ROAD
GULFPORT, MS Zip : 39503

(252) 319-8179 bobby lewis rcvd email 29 owe what is the chrg 762782011

ngascon/Customer inquired about a medical insurance email and payment options.

LEWIS, BOBBY
148 SWAYNES LN
HERTFORD, NC Zip : 27944

theresa griffin (501) 520-8631 814 7th st 71913 61.38 arvest bank 07/02 585827

ngascon/

(334) 596-2805 barker ybel rcvd five star cuc recup cost cvrg rcvd actvtn form J4YF7S

ngascon/ Explained sickness and accident benefits plan details to the customer.

(570) 874-3095 keim jean 762356130

ngascon/ Customer inquired about where to send premium payment for life insurance. Confirmed the mailing address for the premium payment.

KEIM, JEAN M
249 N BROAD MOUNTAIN AVE
FRACKVILLE, PA Zip : 17931

(757) 765-0505

ngascon/

(661) 755-6011 debbie bivins rcvd lttr pymnt june 19th thought paid make sure up to date 735346614

ngascon/ Customer inquired about payment status and coverage details after receiving a letter about a missed payment.

BIVENS, DEBORAH
27409 DEWDROP AVE
CANYON CNTRY, CA Zip : 91351

(219) 877-9099 joe

ngascon/

(866) 567-6996 artikulo have plan had accdnt
cxld plan no pymnt due komla eklou

ngascon/ Customer inquired about renewing a canceled plan and updating coverage options. Informed customer about reactivating the plan and sending necessary forms via email.

761713836 EKLOU, KOMLA
6339 LANDOVER RD APT 102
CHEVERLY, MD Zip : 20785

(440) 670-5856 marylyn cousin hector what kind of plcy genfed have other questions fernandez cvrg id 14 calle ramal 111 laref 00669 fuederiko

ngascon/ Customer inquired about policy details and beneficiary information for a cousin's insurance. Updated address on file and provided policy number and beneficiary information.

674559928 FERNANDEZ, HECTOR
HC 2 BOX 7893
LARES, PR Zip : 00669

14 CALLE RAMAL 111

debrah stacey hsbnd purchased thu bank yrs ago closed chg open new chg llth 49.50 24651 po box 150 tazwell willard 698549378

ngascon/ 3p with pi called chg bllmth/ prv info and update address/ sent form v email

STACY, WILLARD C
1010 BULLFROG HOLLOW RD
GRUNDY, VA Zip : 24614

(916) 778-9939 nancy family 1dd shaver / hans shaver spacce 6225 rainier ave rocklyn ca 95677 754103649 chg bllmth

ngascon/ pi inquired about accidental death benefits after husband's passing. Informed customer about coverage details and sent paperwork for change.

SHAVER, NANCY
6225 RAINIER AVE
ROCKLIN, CA Zip : 95677

jam st piere (916) 962-1422 have cvrg sent doc 758827090

ngascon/ pi called for copy of plcy / educ

ST PIERRE, JAN
31 COYLE CREEK CIR
FAIR OAKS, CA Zip : 95628

locate plcy plcy and make chges jeffrey potter 34117 490 wilson blvd s 42341

ngascon/

robert white (615) 516-8782 find out submit fofrm tincare tn version medicaare 752691744
get info affinion mnsat

pbfishing61@yahoo.com 6155168782

ngascon/ Customer inquired about submitting a form for Medicare and updating policy details. Provided email and mailing address for form submission, updated customer’s contact information, and confirmed beneficiary details.

WHITE, ROBERT L
42 HAYES ST
CLARKSVILLE, TN Zip : 37040

(408) 930-3961 margaret old cert status of plcy 663130292

ngascon/ pi called to know status ofp lcy/ prv info

BROOKS, MARGARET LYNN
480 BELLWOOD DR
SANTA CLARA, CA Zip : 95054

(801) 215-0011 debra zions bank client dcsd figure out auto pymnt luisa m valdez 5037 stacey st ca 90250 756173987

ngascon/ 3p debra from the bank called seeking information regarding automatic payments for a deceased client. Provided information on coverage and refund process

VALDEZ, LUISA N
6331 W CONTADORA DR
WEST VALLEY CITY, UT Zip : 84128

756233003 VALDEZ, LUISA
5037 STACY ST
HAWTHORNE, CA Zip : 90250

(904) 402-0656 cleavland caswell claim statsu of 2 motnhs ago 762735569

ngascon/ pi called to know status of claim/ prv info and xfer to clms

CASWELL JR, CLEVELAND H
8208 FROST ST S
JACKSONVILLE, FL Zip : 32221

(951) 660-7535 anne ortiz question other bank autopay chg bllmth qrtrly 742419799

ngascon/ Customer wanted to change automatic payment bank details. Sent form for account information change to customer's email and mailing address.

ORTIZ, ANNE A
4997 SPRUCE CT
FONTANA, CA Zip : 92336

(425) 350-9488 rosely nmiranda becu 2200 93 98012 status of plcy add more 760449770

ngascon/ Customer inquired about accidental insurance policy and options to add coverage. Sent information about the policy and options for adding coverage to the customer's email.

MIRANDA, ROSELYN
2200 196TH ST SE UNIT 93
BOTHELL, WA Zip : 98012

(214) 524-9238 blake condnura rcvd mail wellby financial more info j7plt2

ngascon/ Customer inquired about an insurance offer received in the mail. Explained the details of the hospital accident protection plan and its costs.

07/17/2026

(240) 403-7800 cook bonita for mother dorothy day 2013 monumental mom dcsd paperwork status of plcy mz0932691h0000f

ngascon/ Customer called to check the status of a life insurance policy and to cancel it.

730559429 DAY, DOROTHY MAY
7902 CORIANDER DR APT 304
GAITHERSBURG, MD Zip : 20879

2 helen heneghan way unit 405 rockville md 20850

bonita cook 2404037800 07/15/2026

irma townsend (412) 727-2132 offer cu peachtree state 08/01 take effect cxl

763216515

ngascon/ Customer requested to cancel hospital accident protection insurance. Processed cancellation of the insurance and confirmed via email.

TOWNSEND, BERTHA J
111 CONESTOGA RD
PITTSBURGH, PA Zip : 15235 1557

(334) 451-4529 elon israel 762860046 cxld?

ngascon/ Customer called about account cancellation. Informed customer to fill out the account number change form to reactivate the policy and prv cvrg id number.

YISRAEL, ALLOWN
6424 HALCYON DR
MONTGOMERY, AL Zip : 36117

(757) 714-8192 victoria 762534647 cnfrm benefits

ngascon/

HINTON, VICTORIA
696 BILTMORE DR
VIRGINIA BEACH, VA Zip : 23454

(727) 967-2448 lisa martino plcy summary 71 yrs old 65 74 50% or sp 763176429

ngascon/ pi called wanted to understand policy benefits. Provided details on benefits and cancellation policy, customer try logging in again to update bllmth.

MARTINO, LISA
10982 PEPPERTREE LN
PORT RICHEY, FL Zip : 34668

(706) 713-7805 em woods kim sent mail hap how it works j4ybyn

ngascon/ Discussed hospital accident protection plan options and activation process.

(205) 516-9738 philip richardson for sarah mother 96 yrs old nursing home getting +6.60 add cxl plcy

ngascon/ Customer wants to cancel an accidental death policy pi not avail for auth/ adv to send poa and wrttn req/ prv email

703218948 RICHARDSON, MRS SARAH M
317 HILL AND DALE DR
UNION SPRINGS, AL Zip : 36089 2202

donna wright (404) 667-6432 try get money bank accnt told to dont go to the bank send to the mail / messed up bank jackson prkwy 30318 atlanta ga

ngascon/ Customer upset about unauthorized bank charge despite request for mail billing. Transferred the customer to a supervisor for further assistance.

759740841 WRIGHT, DONNA
1212 JAMES JACKSON PARKWAY NW APT 513
ATLANTA, GA Zip : 30318

(618) 433-9331 marsela jecker jerol hsbnd dcsd couple weeks hrtfrd status of cvrg 736918225

ngascon/ Customer inquired about husband's insurance after his passing. Offered to cancel the coverage and suppress future mailings.

DECKER, GERALD
6409 WINTER CT
GODFREY, IL Zip : 62035

3p spouse 6184339331 07/17/2026

(702) 496-6663 aiden barbara ann stewart group plcy mother find out 701432686 / 652221835 robert gene 701521541

ngascon/ Customer inquired about group policies for deceased family members.

STEWART, BARBARA
8075 VISTA TWILIGHT DR
LAS VEGAS, NV Zip : 89123

652555464 STEWART, ROBERT G
PO BOX 2152
PAHRUMP, NV Zip : 89041

(402) 333-3990 frances berg status of plcy cobalt took over t143599 680 762803456

ngascon/ Customer wanted to check insurance coverage details and options for increasing it. Provided information on current coverage and options to increase it.

BERG, FRANCES H
3301 S 121ST ST
OMAHA, NE Zip : 68144

(662) 792-9615 rick simmons rcvd lttr thru bank form family cvrg j4snjl

ngascon/ Discussed accidental death and dismemberment insurance offer and enrollment process.

(816) 686-2013 james slavin have bill chubb 761650774

ngascon/ Customer inquired about a charge on their bank statement related to insurance.Verified policy details and arranged to send a hard copy of the policy.

SLAVIN, JAMES J
709 NW RANGE ST
BLUE SPRINGS, MO Zip : 64015

(217) 200-9737 cheryl thomas donnie king partner 11191950 chg bllmth has to be savings 104 s hickpry st 61863

ngascon/ Customer inquired about updating account information for insurance payments.

752017370 KING, DONNIE D
104 S HICKORY ST
PESOTUM, IL Zip : 61863

(904) 228-2886 linda gary verify setting up will status and bene 756404642

ngascon/ pi called to knwo status and bene / prv info

GEARY, LINDA M
2465 MONTREAL ST
JACKSONVILLE, FL Zip : 32233

(866) 567-6996 de jesus michael zurich increase life insurance problem dont remember cnfrm bene when took it out 696604347

***52 Account Type : CHK

ngascon/ Customer inquired about life insurance account and payment details. Provided account information and confirmed payment schedule.

DEJESUS, MICHAEL A
3151 SYLVANIA ST
PORTAGE, IN Zip : 46368

(251) 421-1581 clarence l klinner dont remember when mail qwithin 14 days single 17.25 monthly chk? send voided chks

ngascon/

(813) 385-7077 cocker midflorida cu how to sign up appick 078 J4WGMH

ngascon/ Customer inquired about signing up for coverage and payment options.

(267) 738-5775 robert griffith 763014012 june 29 new bllmth status of plcy *****4702 Account Type : SHAR

ngascon/ Customer inquired about the status of accidental death and disability coverage and expressed urgency for activation. Customer was informed that the policy is not currently active and was advised to speak with a supervisor for further assistance.

GRIFFITH, ROBERT
819 HEATHFIELD LN
CROZET, VA Zip : 22932 7

(516) 729-1279 olevine kelly 763138142 clarification 50% age reduction

ngascon/ Clarified details about accidental death and dismemberment policy and coverage reductions. Provided detailed information about coverage and benefit reductions.

KELLY, OLIVENE
76 THE BLVD
AMITYVILLE, NY Zip : 11701

pam keen (919) 631-2436 ellen marie whitley aunt status of plcy 620925097 07021935

ngascon/ Customer inquired about policy status and decided to cancel accidental death insurance.

WHITLEY, E
1899 WILSONS MILLS RD
SMITHFIELD, NC Zip : 27577

(480) 440-5498 verdeena halona rcvng info under siblings name verlee but her address j8z2a28 J8Z2A2

3300 n scottsdale road 5038 85251
3300 N Scottsdale Rd, Scottsdale, AZ 85251 ngascon/

supress

07/20/2026

(352) 477-0564 margaret ann richburg what type of plcy cxld did not get money bank account 759173792

ngascon/ Customer inquired about canceled policy and wants to provide new bank details for reinstatement. decided to not proceed reinstating the policy.

RICHBURG, MARGARET
6551 SW 100TH CT
CEDAR KEY, FL Zip : 32625

(917) 348-5066 barabara hamilton nalfred hsbnd misunderstanding suncoast taking mnoey no idea what its for chrg 15227 stonehouse dr 34604 fl

ngascon/ Customer inquired about insurance charges and requested policy details. Provided details about the insurance policy and confirmed sending copies via email and mail.

759540526 HAMILTON, ALFRED H
15227 STONE HOUSE DR
BROOKSVILLE, FL Zip : 34604

(843) 304-3521 joseph rcvd lttr fmg owe money add when it started

ngascon/ Customer inquired about accidental death insurance and requested cancellation due to lack of authorization.

758372050 KLINE, JOSEPH H
413 TOPCREST LN
MONCKS CORNER, SC Zip : 29461

(305) 987-3895 jose torres rcvd insurance offer summary provision exclusions 10 any rest care custodal care treatment for accident or sickness j4wgmh

ngascon/ Customer inquired about insurance coverage details regarding hospitalization and outpatient care.

(913) 485-8604 stacey aldridge insurance paying yrs description 734958074

ngascon/ Customer wanted to know details about an insurance policy they have been paying for. Sent a copy of the policy to the customer and explained the coverage details.

ALDRIDGE, STACY L
6720 W 74TH ST
OVERLAND PARK, KS Zip : 66204

(321) 544-9791 vivianadams 748553502 battles - 102023137 TD bank 750731743 lunch 1818012 003245081 pineland state bank

ngascon/Customer needed information on insurance policies and status . prv info

ADAMS, VIVIAN
4795 HEMP WAY
COCOA, FL Zip : 32926

714605827 BATTLES, VIVIAN ADAMS
982 ARABELLA LN
COCOA, FL Zip : 32927

(334) 379-1755 kevin jackson get info cvrg

ngascon/ Customer inquired about insurance coverage for upcoming hospitalization. Explained coverage details and claim filing process.

761804110 DAFFIN, KALVIN D
1876 COUNTY ROAD 27
LOUISVILLE, AL Zip : 36048

696471337 why rcvd lttr did not apply cvrg increase req

ngascon/ Customer inquired about a letter regarding an insurance coverage increase they did not apply for. Explained the affiliation with the insurance company and the need for verification, but customer was confused and did not provide information.

FERGUSON, SALLIE L
3350 N 27TH ST
MILWAUKEE, WI Zip : 53216 3802

troy wilson grandpa maddie ruth grandma dcsd chhg accnt info (601) 926-8400 sharonda evans 754526072
676

ngascon/ Customer called to update account information after a family member's passing. Cancelled coverage and initiated refund process for premiums paid after the passing.

WILSON, MATTIE B
5761 TURKEY CREEK RD
DECATUR, MS Zip : 39327

sharonda evans 6019268400 06/14/2026

po box 519 decatur ms 39327

self barlicia update autopay 762748520 (225) 747-0090

ngascon/ Customer called to update payment information and inquire about benefits. Informed customer about payment options and benefits; customer to fill out a form for changes.

SELF, VERLECIA L
5907 E. STONEPATH GARDEN DRIVE
CHESTER, VA Zip : 23831

(239) 518-5937 doris vargas status of clm no info 762965444

ngascon/ Customer inquired about the status of their claim and was connected to claims specialists for further assistance.

VARGAS, DORIS
15607 HAGIE DR
FORT MYERS, FL Zip : 33908

(251) 282-8769 822368050818 j4wfjb cnfrm benefits and amount

ngascon/ Customer inquired about health insurance plan details and monthly costs.

(919) 381-7999 alison bell chk accnt fmg ref dont know anything chrg what is the chrg for when got start 5835162480 27517 bell al 5910 farringon rd apt 426 chapel hill nc 99.00 5 chrages
truist bank personal accnt 5910 Farrington Rd, Chapel Hill, NC 27517

ngascon/ pi called what is the chrg for/ prv info and copy

759659989 BELL, ALISON
300 MEREDITH DR APT 226
DURHAM, NC Zip : 27713

(412) 841-2070 parbila jacquelyn pribila rcvd info mail 1k free first fdrl signed sent back 763229275

ngascon/ Customer called to cancel a misleading insurance policy after receiving unexpected charges.

PRIBILA, JACQUELINE R
5341 COX AVE
PITTSBURGH, PA Zip : 15207

(914) 466-2936 john turek brother dcsd not paid 645064899

ngascon/ Customer requested to cancel brother's insurance policy after his passing.

TUREK, KEVIN
305 NORTH ST
JIM THORPE, PA Zip : 18229 1409

john turek 9144662936 05/11/2026

(313) 687-6696 johnnie carrington 762913763 twanda wife prostate cancer file a clm hsptlzd cancer surgery 02/17 went back whole week hsptlzd 03/12-18

ngascon/ Customer inquired about coverage and claims related to health insurance. Explained different insurance policies and their benefits.

CARRINGTON, JOHNNY
20491 VEACH ST
DETROIT, MI Zip : 48234 3219

barbara jones (334) 419-5232 sent lttr due july 10th 763145127

ngascon/ Customer called regarding insurance payment. Customer will send a money order for the payment and plans to call back to pay for the year.

HAYNES-JONES, BARBARA J
2714 N BROAD ST
SELMA, AL Zip : 36701

(239) 339-7305 diane garrett info abt acct 716406954 / 03061951

ngascon/ Customer requested to cancel insurance coverage and receive written confirmation.

DARAB, DIANE D
5238 SEAGULL CT
CAPE CORAL, FL Zip : 33904

(616) 318-3417 linda rough wrong address mail ibll

ngascon/ Customer inquired about the correct address for sending a car payment check after mailing it to the wrong address.

(850) 346-9472 theresa walkwr hsbnd insurance ene print form mail no address 630677532

ngascon/ Customer requested mailing address for beneficiary form submission.

WALKER III, EDWARD F
5151 PERSIMMON HOLLOW RD
MILTON, FL Zip : 32583

(732) 600-8562 marion ickens 762332323

ngascon/ Customer inquired about insurance policy details and beneficiary information.

AKINS, MARYANNE
10 KATHY CT
BRICK, NJ Zip : 08724

(313) 826-9733 maxine mcguirre hae plcy hsptlzd claim forms how far back submit clm never submit 758248990 30 days ago severasl times 2022 wice 2022 06/05/2026 stroke

ngascon/ Customer requested a claim form and inquired about submitting past hospital claims. Claim form will be emailed to the customer within a few hours.

tmcguire@sfish.org 758248990 MCGUIRE, MAXINE
21961 VALE
OAK PARK, MI Zip : 48237

dan (509) 595-4308 who is bene 674698290

ngascon/ Customer inquired about beneficiary information for insurance and preferred to update it online.

DRUFFEL, MR. DANIEL C
1012 SW RYAN CT
PULLMAN, WA Zip : 99163

(619) 886-7751 cobnie kitaspie J4VX1V

ngascon/ Customer inquired about life insurance details and coverage options. Explained insurance details and options for increasing coverage.

(716) 743-0924 ROGGE JAN SCAMMED ACCNT NEW ACCNT RCVD NOTICE 8.10 CHG BLLMTH 656347740

ngascon/ Customer inquired about updating account informatioN. Instructed customer to fill out a charge authorization form and send it back with payment.

ROGGE, JANICE L
422 ROBINSON ST
N TONAWANDA, NY Zip : 14120

ANITA BARCKER (979) 271-2011 UPDATE ADDRESS 738847553

ngascon/ Customer wanted to update their address on file. adv alrdy have the current address

BARKER, ANITA F
13041 COUNTY ROAD 404
CALDWELL, TX Zip : 77836

748727688 (954) 232-1233

make [ppmnyt

ngascon/ Customer wants to restart automatic payments for insurance. Informed customer to fill out a form to resume payments.

SAPIA SR, ROBERT
5242 SW 33RD ST
DAVIE, FL Zip : 33314

(706) 690-0977 sent pymnt last month why cxl milly price 1142 30824 48

ngascon/ Customer inquired about payment status and reactivation of insurance after hospitalization.

PRICE, MILLY
PO BOX 1142
THOMSON, GA Zip : 30824

dpnald skilzo rcvd offer

ngascon/ ngascon/ Customer inquired about payment status and reactivation of insurance after hospitalization.

762316606 (810) 294-9853 rfgutowski@gmail.com cxl plcy

ngascon/ Customer called to cancel policy due to age-related benefit reduction. Cancelled the policy and updated the customer's email for confirmation.

GUTOWSKI, RICHARD F
4092 N RIVER RD
FORT GRATIOT, MI Zip : 48059

(323) 559-9542 eden hegans higgins 740647783 bene form partner and extra percentage chg cvrg amount

ngascon/ Customer inquired about beneficiary details and coverage options. Provided information on how to fill out beneficiary forms and explained coverage options.

HAGINS, ENA E
3537 MARMION WAY APT 103
LOS ANGELES, CA Zip : 90065

(360) 464-4813 marilyn seeley 415241-1-wa 734407168 hsbnd dcsd fell

ngascon/ Customer inquired about policy coverage and changing beneficiaries after husband's passing. Sent beneficiary designation form to customer's email for completion.

SEELEY, MARILYN D
3308 OLDSTEAD CT SE
OLYMPIA, WA Zip : 98501

(520) 577-3980 hu

ngascon/

07/21/2026

(910) 331-2778 lydia jones lapse 759940843 9103318816

ngascon/ Customer inquired about late payment notice and confirmed payment status. Confirmed receipt of payment and assured customer / file exrt to apply pymnt no email/ phn 9103318816

JONES, LYDIA
134 RIDGE RD
MARSTON, NC Zip : 28363

(717) 342-6676 charles j kennedy 760844303 strange how long

ngascon/ Customer wanted to know the details of their insurance policy and payment status. Informed customer about policy details and payment methods; customer decided to pay by mail.

KENNEDY, CHARLES J
205 N BARBARA ST APT 7
MOUNT JOY, PA Zip : 17552

(403) 671-8101 aryann andrews cxl plcy thru mcd 703629858

ngascon/ Customer requested to cancel their policy due to terminal illness.

ANDREWS, MARION A
1527 HILTON PARMA RD
SPENCERPORT, NY Zip : 14559

(909) 441-6019 holguan steven rcvd mail fmg hap late pymnt did not auth 762048868

ngascon/ Customer inquired about unexpected hospital accident insurance notice and requested removal from the program. adv needed verifiation to prv cvrg and cxl /did not ver info and cll dscnctd

HOLGUIN, DAVID
17112 FERN ST
FONTANA, CA Zip : 92336 3278

(434) 993-2011 edith barbara tolbert cant take premium chk account 762364001

ngascon/Customer wanted to know why premium payment was not deducted automatically. Informed customer to send a check for the current month and provided a form to update automatic payments.

TORBERT, EDITH C
7816 VILLAGE HWY
CONCORD, VA Zip : 24538

(260) 347-3792 marilyn hsbnd dcsd had bank insurance 8.25 602958304

ngascon/ Customer requested to cancel bank insurance following husband's passing.

DANNER, LARRY L
1500 S MAIN ST
KENDALLVILLE, IN Zip : 46755

MARILYN DANNER 2603473792 07/01/2026

(203) 654-5998 sarah 763048482 cxl add plcy

ngascon/ pi called cxl plcy/ prv info

HERNANDEZ, SARA S
63 LEDGEWOOD DR
NORTH BRANFORD, CT Zip : 06471

(405) 574-2465 bobbie maskin true sky 1.10 per 10k go up j4yfrd J4YFRD

ngascon/

(330) 603-2188 gary j peacock 666147273

ngascon/ Customer inquired about cancellation and details of insurance coverage. Customer decided to think about the coverage and continue payments for now.

PEACOCK, TERRY J
73 E STREETSBORO ST
HUDSON, OH Zip : 44236

(712) 314-8180 laurence nolan florence cant afford except cmplmntry 595213gus286 762962818

ngascon/ Customer wanted to cancel additional insurance coverage. Reduced coverage to complimentary plan and confirmed cancellation.

NOLAN, FLORENCE ANN
2122 AVENUE G
COUNCIL BLUFFS, IA Zip : 51501

(757) 787-8568 dakota nicola johnson hsbnd plcy dcsd 739257276

ngascon/ 3p sp called pi dcsd cxl plcy/ prv info

JOHNSON, JACK
PO BOX 81
26068 DRUMMONDTOWN RD
ACCOMAC, VA Zip : 23301 0081 81

decola johnson 7577878568 04/06/2026

(803) 216-4233 tiffany rogers grandmother lula glover cnfrm benefits dcsd 04/2026 760041796 760389186 757792706 add active

ngascon/ 3p granddaughter called cnfrm benefits /Confirmed cancellation of some policies and filed a claim for accidental death insurance.

GLOVER, LULA D
656 S LEE ST
BATESBURG, SC Zip : 29006

po box 3662 batesburg sc 29006

tiffany rodgers 8032164233 04/16/2026

tipprodgers88@gmail.com

(978) 870-2274 christian nato Christopher Chiumento status of plcy 07sae 23 bridal crss rd ma 01453 645713032

ngascon/ Customer inquired about an old insurance policy and confirmed it is expired.

CHIUMENTO, CHRISTOPHER
23 BRIDLECROSS RD
LEOMINSTER, MA Zip : 01453 3495

(901) 644-0446 freeda mitchell hspital stay of add J5MJFG

ngascon/

(561) 373-2802 kelly schelly father setn paperwork rfnd march not seen rfnd yet 652450797 03/17

ngascon/ Customer inquired about a reimbursement for a policy and provided necessary details for follow-up.

NORTON SR, RICHARD L
1849 ABRICO DR UNIT 2
LUTZ, FL Zip : 33558 5440

laurie hartford janice simmons janis (304) 951-2689 debit chk now hers dcsd 09/2025 0000100502 652253027

ngascon/ Customer called to cancel insurance after the insured passed away.

SIMMONS, JANIS C
C/O LORRIE HARPER
1045 LEFT FORK LEATHERWOOD RD CLENDENIN, WV Zip : 25045 5141

lorrie harper 3049512689 09/20/2025

(740) 396-9903 robin carlisle cert of insurance parents 628336627

ngascon/ 3p called to know status of plcy/ educ

HILDRETH, ROBERT
139 W BOMFORD
RICHWOOD, OH Zip : 43344

(540) 820-9336 hu

ngascon/

(509) 547-3166 suzan tanska macy's status of plcy 713461929

ngascon/ pi called to know the status of plcy/ educ

TANSKA, SUSAN L
101 E SUNSET DR
BURBANK, WA Zip : 99323 9679

(423) 467-6460 shanot dorton jina garten 29485

ngascon/

(863) 514-8257 kenneth edline midlforida cu recup J4WGMB

ngascon/ Customer inquired about an offer and activation form for coverage.

(573) 883-0052 ghostcall

ngascon/

(919) 624-5792 lisa warner status ofplcy old plcy citibank 733440817

ngascon/ pi called to know status of plcy/ educ

WERNER, LISA M
202 WITHERIDGE CT
APEX, NC Zip : 27502

teresa fountneu cxl plcy louella fontno (951) 488-9592 hgave premiums chk dcsd cxl plcy 659005029

ngascon/Customer called to cancel a policy for a deceased individual and request a refund.

FONTNO, LOUELLA
28011 LOCUST AVE
MORENO VALLEY, CA Zip : 92555 5228

THERESA FONTNO 9514889592 07/01/2026

rodreick gene (910) 605-7402 roderick king 1007

ngascon/ Customer inquired about misplaced car insurance information.

(312) 581-3563 mother late tina darlene glover 762493574 DARNELL GLOVER

ngascon/ Inquiring about a check received and claims submitted for hospital coverage. Clarified the check's purpose and scheduled a follow-up with a claims specialist.

GLOVER, TINA
719 CONCORD AVE
ELKHART, IN Zip : 46516

(239) 220-9228 ernesto melendez 759165555 mail direct withraw the money if rcvd 2805 ne 6th plc fl 33909

ngascon/ Customer inquired about payment status and options for insurance premiums. Informed customer that payment can be made online or via mail/ will go online

759161555 MELENDEZ JR, ERNESTO
2805 NE 6TH PL
CAPE CORAL, FL Zip : 33909

(404) 597-8633 laurie esther 763221990

ngascon/ Customer inquired about policy coverage details and received clarification on benefits.

ESCHER, MAURY R
PO BOX 82082
HAPEVILLE, GA Zip : 30354

07/23/2026

dan katchum (941) 266-0991 overdrawn not them bnk what is the chrg for keep chrging fees did not auth cxl sav midflorida

ngascon/ Customer called to cancel unwanted insurance charges after being informed by their bank. Canceled the additional insurance and confirmed complimentary coverage.

KETCHUM, DAN
5555 WIND SAIL ST
BRADENTON, FL Zip : 34203

(239) 409-7198 ken whittington cxl plcy 763182224 KCOLC36@GMAIL.COM

ngascon/ Customer called to confirm cancellation of policy and request confirmation email.

WHITTINGTON, KENNETH L
1672 TARPON BAY DR S APT 103
NAPLES, FL Zip : 34119

(434) 996-9576 debra mclaughlin
trying collect premium 2024 cxldmary jane houston dcsd money rfnded try collect money again 734987592

ngascon/ Customer inquired about a premium payment for a canceled life insurance policy. pi dcsd

HOUCHIN, MARY JANE
43731 ROAD 775
EDDYVILLE, NE Zip : 68834

debra mclaughlin 4349969576 06/24/2024

(347) 536-1837 sulimana lubiza 05181933 mom cvrg 762168401 julia daughter doesnt speak stroke / poa few weeks ago / signed paper for 100k / it was mistake asked to cxl/ sent form to her to cxl 100k/ and poa by mail if rcvd

ngascon/ Customer wanted to confirm the cancellation of an accidental insurance policy. Informed customer about the need for proper POA documentation to process the cancellation.

SHOLOM HOY SULEYMANOVA JULIA YUSUPOV

SULEYMANOVA, LIZA
6536 99TH ST APT 5H
REGO PARK, NY Zip : 11374 4369 58

(717) 275-3788 jeff sheffer / jean s sheffer
rcvd lttr copy of death cert wife natural causes 715722845

ngascon/ Customer inquired about sending a death certificate for insurance reimbursement.

SHEFFER, JEAN S
84 SMITH RD
NEWPORT, PA Zip : 17074

(732) 610-8012 sharon simpson 18113952 64296984

ngascon/ pi called to know status of plcy /prv info

SIMPSON, SHARON
48 WYCKOFF RD
EATONTOWN, NJ Zip : 07724

(719) 528-6051 kenneth baker ken get online and started premium not right 763018709

ngascon/ Customer called to reactivate insurance policy and confirm premium payment status.

BAKER, KENNETH
3424 PLANTATION GRV
COLORADO SPGS, CO Zip : 80920

(425) 757-4140 laurie austin mother joyce austin dcsd last month becu 1k add benefits 760447605

ngascon/ Customer wanted to verify if the death qualifies for a life insurance policy. Cancelled the policy and confirmed no future mailings will be sent.

AUSTIN, JOYCE
8646 BAINBRIDGE LOOP NE
LACEY, WA Zip : 98516

laurie austin 4257574140 06/04/2026

(612) 554-7355 joanne ladd rcvd mail 18 qrtrly fill out form dont see she need to fill dont 62371985 623871985 3636 tonka wood rd mn 55345

ngascon/ Customer inquired about a letter regarding insurance coverage and payment details.

623871985 LADD, JOAN M
3636 TONKAWOOD RD
MINNETONKA, MN Zip : 55345

(813) 365-0552 jeane adun hsplzd moonths ago 760902043 blood drop down blood transfusion lana

ngascon/ Customer inquired about filing a claim for hospitalization and clarified policy coverage. xfer to clms

ADUM, JEAN
5995 N DORMANY RD
PLANT CITY, FL Zip : 33565

(772) 626-1471 jennifer campbell status 750655591

ngascon/ pi called to know status of plcy/ prv info

CAMPBELL, JENNIFER J
317 SW COVINGTON RD
PORT ST LUCIE, FL Zip : 34953

(443) 520-1169 camille smith correct mail address update 763083370 bene

ngascon/ pi called to cnfrm address to update bene/ prv info

SMITH, CAMILLE
3678 WATERWHEEL SQ
RANDALLSTOWN, MD Zip : 21133

(916) 350-0674 susie low just called ver sons plcy 751506142

ngascon/ Verified policy status and reactivated coverage for the customer's son with authorization.

LOW, BRANDON
4312 GRAND PRIX LOOP
ROCKLIN, CA Zip : 95677

(561) 866-8085 rita picking united airline have cvrg 760811340

ngascon/ Customer inquired about insurance coverage details and beneficiary designation.

PICKING, RITA
2315 NE 27TH ST
LIGHTHOUSE POINT, FL Zip : 33064

age reduction

(303) 815-5815 fran whitley daughter 636173330 bene cnfrm pi not avail

ngascon/Customer inquired about beneficiary details for insurance coverage and requested to update the beneficiary information.

WHITLEY, GEORGE
67 HOBO FORK RD
NATCHEZ, MS Zip : 39120

(215) 789-1866 carl praser add 762360265 747512966

ngascon/ Assisted customer with accidental death and dismemberment insurance payment issues. Instructed customer to fill out a charge authorization form and mail it in for payment.

GRASER, CARL T
138 HIGHLAND PARK DR
LEVITTOWN, PA Zip : 19056

(775) 428-2225 sierra pacific cu actvtn form j4ydkj

ngascon/ Customer inquired about a letter regarding insurance coverage and eligibility.

(205) 222-5731 reginard shalley make a pymnt 762833399 926 4th ter w 35204

ngascon/ Customer called to make a payment and update address; discussed policy details and claims process.

SHELLEY SR, REGINALD L
PO BOX 110773
BIRMINGHAM, AL Zip : 35211

(212) 234-2154 anna mcdaniel if rcvd pymnt chk problem new checking bllmth 628072284 **174 Account Type : CHK

ngascon/ Customer confirmed new checking account for automatic payments.

MCDANIEL, ANNIE
2160 MADISON AVE APT 1F
NEW YORK, NY Zip : 10037

(901) 581-6071 nady canard 713249504 cash value

ngascon/ Customer inquired about the cash value of their policy and received information about coverage details.

KINNARD, NADIE J
1601 S PRESCOTT ST
MEMPHIS, TN Zip : 38111

(415) 659-9170 jodi rita hakeem hsbnd dsd 5567 ct grass lne 32951 free mail space coast / took 30.00 did not sign up additional / only meant cmplmntry 759353914

ngascon/ Customer called about unauthorized charges and confusion over insurance enrollment. Cancelled the insurance policy and confirmed reimbursement for the premium.

HAKIM, JODI R
5567 CORD GRASS LN
MELBOURNE BEACH, FL Zip : 32951

07/27

(305) 804-9892 patricia lightfoot file clm 07/22-24 759362437 highblood

ngascon/ Customer wanted to file a claim for hospitalization insurance. Scheduled a claims call back and provided coverage ID number.

LIGHTFOOT, PATRICIA
107 BALLARD RD
AVON PARK, FL Zip : 33825

janine v sims (713) 459-7211 recently mail add 2 people got back 659806165

ngascon/pi needed to update address for policy correspondence and cnfrm bene updates. Updated the apartment number in the system; adv no need for customer to mail anything back.

SIMS, JEANINE V
10901 MEADOWGLEN LN APT 149
HOUSTON, TX Zip : 77042

(347) 351-6265 behalf of marcel author dcsd have accnt 753100362

ngascon/ Customer inquired about a deceased account holder's insurance coverage and cancellation details.

ARTHUR, MARCELLE A
4916 ARBUTUS AVE
ROCKVILLE, MD Zip : 20853

(971) 394-2399 lori saar hsbnd dcsd found cna plcy status cnfrm cvrg 03/98 steven h saar 664912865

ngascon/Customer inquired about an old insurance policy after husband's passing.

SAAR, STEVEN H
3420 HIGHLAND DR
CARLSBAD, CA Zip : 92008

ithink financial good phone?

ngascon/

(360) 271-6209 fick kenneth wife pdn dcsd december cnfrm cvrg 12/16/2025 731483882

ngascon/ Customer wanted to check on the insurance policy of a deceased spouse. Cancelled the coverage and initiated a refund process for the premium collected after the spouse's passing.

FICK, TAMERA
1001 THORNDYKE RD
PORT LUDLOW, WA Zip : 98365

kenneth fick 3602716209 12/16/2025

berry hathaway amount on the plcy make pymnt pdn (919) 770-9610 757879878

ngascon/ Customer inquired about coverage and payment options for accidental death and dismemberment policy.

HATTAWAY, BARRY H
1013 MOSSY ROCK DR
SUMMERVILLE, SC Zip : 29485 7874

(209) 357-2001 jane price cxl sbnd plcy havey laverns price 2432 95301 dcsd 02/26/2026

ngascon/ Customer called to cancel husband's life insurance policy after discovering it existed.

PRICE, HARVEY
2422 BRODALSKI ST
ATWATER, CA Zip : 95301

jane price 2093572001 02/26/2026

(619) 818-9846 inez odom 761349512 update autopay

ngascon/ Customer wanted to update auto pay account information. Informed customer that updates cannot be made over the phone and suggested visiting the website.

ODOM, INEZ M
2555 55TH ST
SAN DIEGO, CA Zip : 92105

(305) 610-0821 george alvarez find out info plcy chrg 33 no copy s3a5690561
651 sw 62nd ave miami fl 33144 762326125

ngascon/ Customer wanted to find out information on their insurance policy. Provided policy details, coverage ID number, and clarified policy transferability.

ALVAREZ, JORGE A
651 SW 62ND AVE
MIAMI, FL Zip : 33144

(936) 788-6236 1st carolyn national bank colorado cxl plcies coming out new accnt no longer need chgd banks 729965148 hap 664118874 add 678173528 add

ngascon/3p requested to cancel multiple insurance policies for a client. Cancelled the policies and confirmed reimbursement will be processed for one add plcy with auth

GARCIA, ADELITA
19333 ACORN HILL DR
CONROE, TX Zip : 77302 6763

10101952 dellabel101952@gmail.com

(567) 356-7095 jerry mack making pymnt annual instead month how much 734603441

ngascon/ pi wanted to know the total for paying insurance annually. Provided total amount for annual payment and confirmed customer's intent to send a check.

MACK, JERRY
20746 MAIN STREET RD
WAPAKONETA, OH Zip : 45895 7600

(724) 355-6872 debra musser mailed cxl 134 16105 east hillcrest ave newcastle pa 763262913

ngascon/ Customer requested to cancel accidental hospital insurance coverage.

MUSSER, DEBRA A
134 E HILLCREST AVE
NEW CASTLE, PA Zip : 16105

diana thompson (217) 899-7334 status of plcy 674275635

ngascon/ Customer wanted to check the status of their life insurance policy. Confirmed policy details and coverage for customer and husband.

THOMPSON, DIANA L
5660 S WILLIAMSVILLE RD
SHERMAN, IL Zip : 62684

(805) 674-4944 nick kamp wells fargo 748900935 status of plcy

ngascon/ pi called cnfrm status / prv info

KAMP, NICK A
269 PINE AVE
MORRISON, TN Zip : 37357

(541) 891-7928 maurice cooper alice cooper death wife 626702969

ngascon/Customer inquired about insurance coverage after wife's death and requested to speak with a claims specialist. Scheduled a callback from the claims department for further assistance.

HOOPER, ALICE F
6273 HIGHWAY 39
KLAMATH FALLS, OR Zip : 97603

(541) 882-4769 terry sprada mother in law edna rcvd pdn 01/2026 dcsd 641319317

ngascon/ Customer wanted to understand the status of a premium notice for a deceased relative's policy. Canceled the policy and initiated a refund process for premiums collected after the death.

SCROGHAM, EDNA C
4434 BISBEE ST
KLAMATH FALLS, OR Zip : 97603

terri scrogham 5418824769 01/29/2026

4801 driftwood dr 97603

(979) 264-6767 monica guerra how to file a clm if covered 762972750

ngascon/Customer inquired about filing a claim for hospital coverage and received information on the process.

GUERRA, MONICA
3523 ROSSINI DR
KATY, TX Zip : 77493

(206) 550-4747 sally smith rensatet did not get the info 762951899

ngascon/ Customer called to reactivate lapsed coverage and update account information. Sent a form to the customer for reactivation of coverage; confirmed mailing details.

SMITH, SALLY G
2565 E MADISON ST
SEATTLE, WA Zip : 98112

(816) 697-3977 erlene wagner hsbnd dcsd john a wagner 1000 accdnt plcy 1k cmmnty amerca 714668486

ngascon/ 3p called pi dcsd and wants to file a clm/ prv cvrg benefits and wants to spk to clms/ ccb sent and set expectation

WAGNER, JOHN A
509 W CENTER
POLO, MO Zip : 64671

earlene wagner 8166973977 03/21/2026

(602) 619-3576 vicki mickel cxl plcy 1955-04-04
756847581

ngascon/Customer requested to cancel multiple insurance policies due to dissatisfaction with benefits.

MICKEL, VICKI
2090 MEADOWBROOK RD
PRESCOTT, AZ Zip : 86303 5695

nichols mckenzie (361) 813-4020 status 585275gus278 761480729

ngascon/ Customer inquired about the status of their insurance policy and beneficiaries.

MCKENZIE, ROSE R
1407 OAKRIDGE DR
ROUND ROCK, TX Zip : 78681 6221

(503) 930-4811 thomas c carranza rcvd notice pdn spyware chg accnt number 749703637

ngascon/ Customer called to update account number for automatic billing due to previous issues.

CARRANZA, THOMAS C
581 LANCASTER DR SE NUM 4
SALEM, OR Zip : 97317

(317) 340-8842 carol stafford live sister dcsd add 699110139 cxl plcy

ngascon/ Customer called regarding insurance coverage for deceased sister. Cancelled the insurance policy and initiated refund process; confirmed need for death certificate.

HARRY, SHEILA J
2918 DONNA BELL DR
INDIANAPOLIS, IN Zip : 46241 5824

CAROL STAFFORD 3173408842 07/17/2026

7009 linden dr indianapolis in 46227

bank one 1k add

(802) 345-0129 rebecca woods have plcy thru fmg got bill mail many yrs ago only for the bank explain beenfits 639001962

ngascon/Explained accidental death and dismemberment insurance policy details to the customer.

WOOD, REBECKA E
137 SHORE HEIGHTS DR
INMAN, SC Zip : 29349 4310

(661) 317-3581 elaine alden for mother vivian chianello add beneficiary chg bene arthur father dcsd 3 yrs ago 762841494 762842490

ngascon/ 3p daughter pi dcsd /cxl plcy/ prv info

CHIANELLO, VIVIAN
23673 WILLOW CANYON RD
TEHACHAPI, CA Zip : 93561 7942

CHIANELLO, ARTHUR
23673 WILLOW CANYON RD
TEHACHAPI, CA Zip : 93561 7942

alane chianello alden
6613173581 11/04/2023

(757) 593-2008 orsuella surgery car accident whiplash how to file a clm 07/13
07/14

761009615 mscburrell@aol.com

ngascon/Customer inquired about filing a claim after incident. Claim form processed to be emailed to the customer for completion.

BURRELL, CONSUELA M
239 HOGAN DR
NEWPORT NEWS, VA Zip : 23606

(561) 270-9139

ngascon/

deanna bloom 1.50 (248) 568-9323 did not sign up for additional 2k dort fcu 763229655

ngascon/ Customer inquired about unexpected insurance charge and clarified coverage details. Explained the complimentary insurance coverage and clarified no additional charge was activated.

BLOOM, DEANNA J
12745 ANDERSONVILLE RD
DAVISBURG, MI Zip : 48350

(503) 551-5406 rose bava 763217819 ***6591 Account Type : CCRD

ngascon/ Customer inquired about insurance coverage and payment details due to confusion from multiple documents received.

FAVA, ROSE M
4845 PULLMAN AVE SE
SALEM, OR Zip : 97302

(757) 817-6751 hu

ngascon/

(904) 451-3775 norman moore add and hap

763266800

ngascon/Customer inquired about coverage details and assistance with critical illness policy enrollment.

MOORE, NORMAN A
5316 SE 159TH ST
HAWTHORNE, FL Zip : 32640

(940) 367-0535 edward russel life insurance wellby financial carloan added monthly car loan amount savings account have overdraft cxl 763106168 EDDYRUSSELL6@GMAIL.COM
763139188

1976-06-16

ngascon/ Customer wanted to cancel a life insurance policy. Cancelled the life insurance policy and confirmed complimentary coverage.

RUSSELL, EDWARD R
7105 DESERT WILLOW DR
DENTON, TX Zip : 76208

belvelin liva (281) 965-2399 status of clm 757885517

ngascon/ pi called to know status of clm/ prv info and TF

LEVI, EVELYN E
949 PENNYGENT LN
CHANNELVIEW, TX Zip : 77530 2455

chris (626) 863-0548 lai 2008 1k add long time ago status of plcy 739990628

ngascon/Customer wanted to check the status of an accidental death and dismemberment insurance policy. Informed customer that the insurance coverage was canceled

LAI, CHRIS
12235 RAMONA BLVD
EL MONTE, CA Zip : 91732

844 91754

ashley burrs (314) 240-6970 offer rcvd 10k add 1.50 monthly how to select 10k first community cu J582VF cosey daniel

ngascon/ Customer had questions regarding insurance papers received in the mail. Explained coverage options and clarified details about family insurance.

759308172 BURSE, ASHLEY
613 KARESS DR
SAINT LOUIS, MO Zip : 63137

07/28

(508) 657-0915 fash robert add cu no logner need cxl 8773096576 1121 rainbow 89128 las vegas nv rdfireman@msn.com

ngascon/pi called to cxl plcy / prv info/ no longer need and will close accnt with bank

FASH, ROBERT
58 HIGH ST
BELLINGHAM, MA Zip : 02019 1495

(814) 720-1684 hu

ngascon/

(215) 549-6154 sharon walton status of plcy 4304 po box moved alrdy 18113952 636764394 **486 Account Type : CHK

ngascon/ Customer inquired about the status of their insurance policy and confirmed details about coverage and payment.

WALTON, SHARON
42W CHELTENHAM AVE.
PHILADELPHIA, PA Zip : 19120

(727) 226-5058 nancy lilo willow status of plcy new bene hsbnd dcsd 760940078

ngascon/ pi called to know status of plcy/ prv info

LILLO, NANCY A
7327 SHEEPSHEAD DR
HUDSON, FL Zip : 34667 3220

(574) 208-7598 create password priscilla bengtson 762217904

ngascon/ pi called trying to create profile but cannot sign in/ trying to sign up for HAP plan/ adv abt enrollment process and TF

BENGTSON, PRISCILLA S
59208 M 62
CASSOPOLIS, MI Zip : 49031

(973) 830-6984 gloria harden status of plcy 709267699

ngascon/ pi called to know the status of plcy/ educ

HARDER, GLORIA
38 PARK ST APT 8E
FLORHAM PARK, NJ Zip : 07932 1734

(602) 433-7000 matthew williams desert financial cu helen jenkins rcvd pdn 30 not able paid / udpate pymnt info 757183929

ngascon/ Customer called to update payment information for a mutual client. Informed customer to send a charge authorization form with updated account information.

JENKINS, HELEN C
8105 E EBOLA AVE
MESA, AZ Zip : 85208

(757) 708-4973 gloria hafford pull chk sav accnt 762586404

ngascon/pi called what us the chrg for/ prv info and decide to cxl did not authorized

HUMPHREY, GLORIA
17 FIELDALE DR APT B
SMITHFIELD, NC Zip : 27577 4833

(937) 250-5457 paul hull rcvd lttr dont understand surgery? benefits 76332 763259479

ngascon/ Customer inquired about insurance coverage details after receiving a letter.

HULL, PAUL
4780 KENILWOOD AVE
DAYTON, OH Zip : 45424 1909

(301) 526-9134 althea gasley 628771119 goslee

ngascon/ Updated customer's last name and provided information on insurance coverage.

STUCKEY, ALTHEA M
3817 MEADOW TRAIL LN
LANDOVER HLS, MD Zip : 20784 4604

(229) 740-9894 denise jensen status of plcy 739649349

ngascon/ pi called to know status of plcy/ educ and updated address

JENSEN, DENISE M
315 ALBION AVE
LAKELAND, FL Zip : 33815 3795

box 71 mcquan il

(479) 857-0094 shirley millsap cxl plcy 20-Dec-1963 763234302

ngascon/ pi called to cxl plcy/ prv info

MILLSAPS, SHIRLEY
181 CRESTPOINTE DR
RUSSELLVILLE, AR Zip : 72802

(717) 693-4581 calvin bosey get verification number 909 17404 762591718

ngascon/Assisted customer with claim status and verification process for insurance benefits.

POSEY, CALVIN T
909 FAHS ST
YORK, PA Zip : 17404 2312

(336) 767-4280 debra douglas add 1106146147 truist bbnt 3631 sawyer dr wilson slaem nc 27105 759601485

ngascon/ pi called cnfrm status of plcy/ prv info

DOUGLAS, DEBORAH
3631 SAWYER DR
WINSTON SALEM, NC Zip : 27105

(606) 391-8241 sam hubbard reinstate email 757716695 prtcnet.org

ngascon/ Customer followed up on an email for policy reinstatement and confirmed email address for receiving the form. Confirmed correct email address and promised to send the activation letter within minutes.

HUBBARD, TIM L
PO BOX 42
GOOSE ROCK, KY Zip : 40944

lily williams cxl afford (786) 351-1982 762719567

ngascon/ pi called to cxl plcy/ prv info

WILLIAMS, MINNETTE D
1205 NW 103RD LN APT 117
MIAMI, FL Zip : 33147

reduce cvrg rcv form 760115708 HTMV7M (720) 212-9683

ngascon/Customer wanted to reduce insurance coverage and needed help with the form. Provided clarification on how to fill out the coverage change form and confirmed new payment amount.

FRESQUEZ, ANTHONY R
3525 W CUSTER PL
DENVER, CO Zip : 80219 2725

(313) 971-1786 kimberly droove mnsta 1k michigan 1st cu J7TQJ9

ngascon/ Customer inquired about additional life insurance coverage options.

(503) 871-0311 pedro gonzalez pay premium online not the cvrg id / 759836195 759393560 LATINOSTOUCH@YAHOO.COM

10883 southview loop se jefferson or 97352

ngascon/ Customer needed help linking an account to pay their premium online and updating their address. Updated the customer's address and confirmed the account linking was successful.

759393560 GONZALEZ, PEDRO M
1420 24TH ST NE
SALEM, OR Zip : 97301

759836195 GONZALEZ, PEDRO
1585 SALEM INDUSTRIAL DR NE
SALEM, OR Zip : 97301

(559) 799-3327 fernan brown signed up 100k add cxl plcy 763154914 11-Jan-1964

ngascon/ Customer requested to cancel accidental dismemberment insurance and confirmed complimentary coverage. Canceled the insurance and confirmed complimentary coverage.

BROWN, VERNON D
1859 BASS LAKE AVE
TULARE, CA Zip : 93274 7830

morris ellis (623) 419-9664 763139262 surgical aug 10

ngascon/Customer wanted to know if pre-authorization was needed. Informed customer no pre-authorization needed; explained claim process and benefits.

ELLIS, MELISSA M
12751 N PLAZA DEL RIO BLVD APT 1121
PEORIA, AZ Zip : 85381 5194

(512) 216-5123 arlano rosales rcvd lttr purchase for family sent back signed had accident make a clm MONTEVAIZ 763266270

ngascon/ Customer inquired about health insurance claim and policy details after sending in paperwork.

MONCEVAIZ, ARMANDO A
140 HOLLOWAY AVE
RAYMONDVILLE, TX Zip : 78580

(803) 397-1880 donna lylehagen hsbnd hap 759830541 recup j4td7r

ngascon/Customer inquired about hospital accident protection insurance payment issues and potential plan changes. Informed customer about the need for husband's authorization to confirm billing and discussed switching to a better plan.

HAGGINGS, ANTONIO
1116 NORTH CHURCH ST
SALISBURY, NC Zip : 28144

(813) 263-7692 offia button sent claim july 6th ub04 758308431 813 263 7692 06/15/06/27

ngascon/Customer inquired about the status of a claim and requested a callback for updates. Scheduled a callback with a claims specialist for further updates.

AGBOTON, KOFFI H
319 BLUE POINT DR
RUSKIN, FL Zip : 33570 7639

(502) 956-5479 patricia young rcvd offer mail hap

6916 holly lake dr louisville ky 40291

ngascon/

(931) 374-2217 toni dianna brewer 762837336 chg

ngascon/ Customer wanted to change payment method for insurance policy. Sent activation coverage letter to customer's email for completion.

BREWER, TONI DIANA
5105 PINE HOLLOW DR
PENSACOLA, FL Zip : 32505 1836

(225) 485-1842 sedonia williams rcvd lttr 740414843

ngascon/Customer received a letter about insurance payment and coverage issues. Customer agreed to mail the payment and confirmed understanding of the coverage.

WILLIAMS, SEDONIA D
1044 CENTRAL RD
BATON ROUGE, LA Zip : 70807 3855

762383572 (910) 770-4683

ngascon/ pi called to chg bllmth/ prv info and process

REGISTER, CASEY J
673 CRUSOE ISLAND RD
WHITEVILLE, NC Zip : 28472 8146

laura brown (970) 209-6360 bought plcy 750889035 07/11/ 07/21 laurab131313@gmail.com

ngascon/Customer inquired about filing a claim for hospitalization and expressed dissatisfaction with the policy.Sent claim form to the customer's email for completion.

BROWN, LAURA J
1922 WHITE LAKE DR
FREDERICKSBURG, VA Zip : 22407

(517) 420-2405 susa ndocker 763220685 cnfrm bene

ngascon/ pi called to cnfrm beneficiary/ prv info

DOWKER, SUSAN R
5702 DELTA RIVER DR
LANSING, MI Zip : 48906 9051

(509) 528-0465 ronnie markham rcvd pdn compromised chg bllmth and mke pymnt over phone 736629252

ngascon/ Customer inquired about payment options and confusion over payment process. Informed customer to fill out a charge authorization form and send it back with payment.

MARCUM, LONNIE J
8408 W CLEARWATER PL
KENNEWICK, WA Zip : 99336 8579

(770) 856-4420 douglas hammett rcvd mail ready to be chrgd add had lge bank sept 26 alrdy cxld / 2weeks ago cxltn

ngascon/ pi called to cxl plcy/ prv info

759224266 HAMMETT, DOUGLAS P
1490 ERNEST W BARRETT PKWY NW APT 412
KENNESAW, GA Zip : 30152 5022

(575) 770-0368 delevina sanchez 20 yrs old cxl 761946313

ngascon/ Customer called to cancel son's life insurance policy and inquire about new coverage for herself.

SANCHEZ, RICARDO
PO BOX 137
AMALIA, NM Zip : 87512 0137

brenda duncan (561) 574-3606 rcvd 674490983

ngascon/pi called to cxl plcy/ educ

DUNCAN, BRENDA
3373 LAKE OVERLOOK PL
LANTANA, FL Zip : 33462 7204

582 desmond sterling carlton dr palmetto ga 30268 762451653 07/21 07/23 917 723 3553

ngascon/ pi called to file a clm/ Claim form was mailed to the customer for completion.

STERLING, DESMOND A
582 CARLTON DR
PALMETTO, GA Zip : 30268

760410883 (470) 776-1775 status of plcy 16 17 18 HAROLDCLEMENTS409@GMAIL.COM FIELDSRALPH74@GMAIL.COM

ngascon/ Customer inquired about claim status and requested claim forms for another hospitalization. Provided claim status and scheduled to send claim forms via email.

FIELDS, RALPH D
10286 CANYON TRL
JONESBORO, GA Zip : 30238

(678) 670-8225 nanci burns fell street cant walk 748871640

ngascon/ Customer inquired about hospital coverage after an accident and payment details. Explained coverage details and reimbursement process for hospital expenses.

BURNS, NANCI J
185 FERN CREST DR
LAWRENCEVILLE, GA Zip : 30046

(661) 609-3408 payam haideri how to file a clm hsptlzd recently wed for surgery 22 759759683 payam1558@gmail.com

ngascon/ pi called to file a clm/ prv info and cpo sent email

HEIDARY, PAYAM
PO BOX 1706
LANCASTER, CA Zip : 93539

(501) 617-0764 offer rcvd

ngascon/

(618) 616-0912 debbie doll chg bllmth copy of plcy months pymnt 62236 2635 lakeshore dells5@charter.net

ngascon/ Customer needed to update bank information for an insurance policy and requested documentation.

739389225 DELL, BRADLEY
2635 LAKESHORE DR
COLUMBIA, IL Zip : 62236

julie markham cxl plcy (727) 232-6448 763255681

ngascon/ pi called to cxl plcy/ educ

MARKHAM, JULIE A
3717 RIVER OAKS CT
NEW PORT RICHEY, FL Zip : 34655 1818

(559) 362-4449 robin miller hsbnd add 736706568

ngascon/ Customer inquired about accidental dismemberment policy and riders for natural causes.

MILLER, RONALD
916 E JULIA WAY
HANFORD, CA Zip : 93230 2353

07/29 1. (304) 688-6215 sherry pink 763261608 cxl plcy

ngascon/ pi called to cxl plcy/ prv info

PEAK, SHERRY L
601 N HERCULES AVE APT 901
CLEARWATER, FL Zip : 33765

(303) 956-0213 andy mccaine 4.95 qrtrly add 665780777

ngascon/ pi called to get copy of plcy/ prv info and will go online

MCCAIN, ANDREW R
4395 DARLEY AVE
BOULDER, CO Zip : 80305

(832) 506-8121 truist 760834862 cnfrm cvrg cathrine west 77 7205 **4753 Account Type : CCRD
moc1235@aol.com

ngascon/Customer inquired about coverage details and payment options for their insurance plan. Provided coverage details and explained payment options, including online payment.

760824862 WEST, KATHERINE D
7205 BOGGESS RD
HOUSTON, TX Zip : 77016

(478) 304-1297 timothy green cxl plcy never rcvd 763032982

ngascon/ pi called to cxl plcy/ prv info and cxl

GREEN, TIMOTHY L
509 SAXON ST
DUBLIN, GA Zip : 31021

(800) 682-4822 maryland jones cxl plcy 753200066

ngascon/pi called to cxl plcy/ prv info

JONES, MARILYN
416 W FRONTIER ST
PAYSON, AZ Zip : 85541

(407) 373-9806 hannah sullivan if we rcvd lttr 762131951

ngascon/ pi called if rcvd lttr sent thru email to reactivate cvrg/ prv info and TF for process

SOLIVAN COLON, JANNA M
2316 SIRENA LN
MOUNT DORA, FL Zip : 32757

(843) 680-3744 cynthia hurst rcvd mail req forms chg amount of cvrg and bene req for 300k 760752716

ngascon/ Customer inquired about changing coverage amount and beneficiary details on a form received. cll got dscnctd

HURST, CYNTHIA C
5 HAMDEN CIRCLE
CHERAW, SC Zip : 29520

(706) 412-6452 george baker son have zurich plcy / benefits 762820989

ngascon/ Discussed coverage details for customer's son regarding hospital accident protection insurance.

BAKER, ANTAVIOUS D
202 E CROVAT ST
LAGRANGE, GA Zip : 30241 5410

(870) 949-5193 emily philips transferring chk chg bllmth cadence to hunignton 375298gus

ngascon/ pi called to update bllmth/ prv info and TF of the mailed form

715673860 PHILLIPS, EMILY S
108 LAFAYETTE 240
TAYLOR, AR Zip : 71861

3299 hwy 53 stence ar 71860

(954) 552-9930 glenda williams sp claims had fell hit head 759210193 cardiac arrest covid 09

ngascon/ pi called to file a clm for sp who passed away/ Claim form to be mailed to the customer for completion and submission.

WILLIAMS, GLENDA
2242 NW 52ND AVE
LAUDERHILL, FL Zip : 33313

(251) 234-9834 bailey builder make a pymnt *2887 Account Type : CCRD
750467755

ngascon/ Customer called to make a payment but faced issues with online payment and insufficient funds. Informed customer about online payment options and mailing address for payment.

FELDER, STANLEY
3810 SELESTE DR
MOBILE, AL Zip : 36618

(318) 312-8639 jenny ferguson make pymnt cant pay overthephone for dad 670899259

ngascon/ Customer wanted to make a payment but couldn't do it over the phone.

HENIGAN, THOMAS E
4511 HIGHWAY 8
BENTLEY, LA Zip : 71407

(321) 752-2222 spanish

ngascon/ Provided the phone number for the Spanish department.

(434) 414-6623 mary brown woodforest national bank if i have benefits dismemberment how much pay 763010291

ngascon/ Customer inquired about insurance coverage for dismemberment and decided to cancel the policy.

BROWN, MARY
249 HENDRICKS RD
PAMPLIN, VA Zip : 23958

(870) 562-3437 marco underwood 3k mnsta from cu
ar magnolia 8305 71854 marcus underwood carter cu

3305 Cherry St, Texarkana, AR 71854-2334 2246 PO Box, Magnolia, AR 71754-7246

ngascon/ Customer inquired about coverage details for a policy after retirement. Confirmed existence of accidental death and dismemberment insurance coverage.

752184758 UNDERWOOD, MARCUS L
3305 CHERRY ST
TEXARKANA, AR Zip : 71854

(843) 517-0935 henry clyben hospitalized 3 times send forms claim 763018881

ngascon/ Customer inquired about filing a claim for hospitalization and needed to verify dates. Informed customer about the claim process and will callback

CLYBURN, HENRY L
45 TINY GROVE CHURCH RD
PAGELAND, SC Zip : 29728

yesterday

(307) 710-1292 melissa gonzalez new cvrg make autopay bank accnt which? 763259183

ngascon/ pi called cnfrm bllmth/ prv info

GONZALES, MELISSA
1212 LAMBDA DR
RAWLINS, WY Zip : 82301 4450

(810) 287-0590 mary smothers what the cost security cu hap 35thpv9fm

ngascon/ Provided cost details for hospital accident insurance to the customer.

J4YDDD

(602) 754-1998 elsie howard rcvd pymnt and update to sav 763041475 29.95 hap 756649106 45 qrtrly add

ngascon/ Customer called to check on payment updates to their savings account. xfer to sup

HOWARD, ELSIE
8309 W MIAMI ST
TOLLESON, AZ Zip : 85353

(503) 887-6821 sharon brookeshire add signed up 11 05 02 30.00 cu no info 8975add 0507 0206 3times

ngascon/ Customer inquired about recurring charges and requested documentation for accidental death and dismemberment policy.

762548975 BROOKSHIRE, SHARON
32425 SW BOONES BEND RD
WILSONVILLE, OR Zip : 97070 6420

(267) 309-2349 steve christie STEVEN P CHRISTY
cxl plcy 1303 w price ave savannah mo 1303 W PRICE AVE
SAVANNAH, MO Zip : 64485

ngascon/ pi called to cxl plcy/ prv info and cxl

751041387 CHRISTY, STEVEN P
824 S 5TH ST
CLINTON, IN Zip : 47842

ok ks in

(808) 216-3128 victorino priscilla claim rcvd? mail 762167630 8082163128

ngascon/ pi inquired about the status of a claim sent via certified mail. Scheduled a callback from the claims department to verify the status of the claim.

VICTORINO, PRISCILLA L
91-1068 KANIO STREET
KAPOLEI, HI Zip : 96707

(504) 782-2056 edward jackson 762984635 jefferson financial/

ngascon/ Customer inquired about an insurance policy they were unaware of and requested clarification and documentation. Sent a hard copy of the insurance policy information to the customer.

JACKSON, EDWARD E
2808 YORKTOWNE DR
LA PLACE, LA Zip : 70068

sandra evans illness benefit to bank file a claim (979) 308-6234 po box 7 kendula rd 77474 762728758

ngascon/ pi called to file a clm/ prv info/Claim forms were sent to the customer, and policy details were provided.

EVANS, SANDRA
PO BOX 7
SEALY, TX Zip : 77474

20-24 july rupture colon

(386) 624-7191 vickie harris getting told different things offers recup space coast florida cu five star and navy did not rcvd statement/ actually wait to get offer fl 32720

ngascon/ J4YF7S
Customer inquired about eligibility for hospitalization insurance offers and expressed frustration over lack of information. Informed customer that eligibility cannot be checked without the activation form and they must wait for it.

(864) 814-6800 deborah adams rcvd email signed up insurance add 763141371

ngascon/ pi called to cxl plcy/ prv info

ADAMS, DEBRA D
3864 RAINBOW LAKE RD
INMAN, SC Zip : 29349 8538

(352) 812-7652 melanie alpronto alfonso signed up add to publix cu cxl plcy cost

ngascon/ pi called to cxl plcy/ educ

ALFONSO, MELANIE
2805 CR 429B
LAKE PANASOFFKEE, FL Zip : 33538

(256) 504-3107 rudolf williams 763168939 cnfrm bene

ngascon/ pi called to cnfrm bene/ prv info and sent form to update

WILLIAMS, RUDOLPH
224 S 8TH ST
GADSDEN, AL Zip : 35903 2403

(832) 370-9082 delores rodriguez copy of plcy 2026 651694751

ngascon/ Customer requested a copy of their insurance policy and clarification on payment details.

RODRIGUEZ, DOLORES
1434 REID ST
HOUSTON, TX Zip : 77022

(337) 316-1127 marjorie morgan albert hough dad plcy status ystrdy dcsd 667494745 shell texaco

ngascon/ Customer inquired about the status of deceased father's insurance policies.

HOUGH, ALBERT
PO BOX 41
YOUNGSVILLE, LA Zip : 70592

(248) 228-0919 derek thornton 736568569

ngascon/ Customer inquired about an insurance policy they don't recall signing up for. Provided policy details and offered to send enrollment form and certificate of insurance.

THORNTON, DEREK
18766 SARATOGA BLVD
LATHRUP VLG, MI Zip : 48076

(217) 525-1334 patricia richard signed up in june 1stmid amrca did not auth closing accnt negative bal did not auth il athens 62613

ngascon/ Customer called to resolve unauthorized charges from a policy and to cancel it due to account issues.

PRITCHARD, PATRICIA D
206 E LYNWOOD DR
ATHENS, IL Zip : 62613 9529

(915) 342-6385 ruvel juran make acnt online chubb chg bllmth 762674951 *1494 Account Type : CCRD

ngascon/ Customer needed help updating account information and changing payment method online.

GIRON, RUDVEL A
2416 SAVANNAH AVENUE
EL PASO, TX Zip : 79930

(608) 304-3321 emil hanson rcvd mail only meant cmplmntry marine cu 760716324

ngascon/ pi called to cxl plcy/ only meant cmplmntry/ prv info

HANSON, EMIL G
508 10TH PL
ONALASKA, WI Zip : 54650

(928) 246-6036 jan delarm rcvd bill mnsta only meant cmplmntry cxl 760827657

ngascon/ pi called to cxl plcy only meant cmplmntry/ prv info

DELARM, JAN
540 S MADISON AVE
YUMA, AZ Zip : 85364

(510) 485-3234 ghostcall

ngascon/

(971) 394-2399 becky 18113952 9990000keezsz 626083575 william h hoit 1226 38th ave co 80634

ngascon/ 3p called pi dcsd/ cnfrm status/ prv info

HOYT, WILLIAM H
1226 38TH AVE
GREELEY, CO Zip : 80634

(715) 651-5295 christine nelson hilson closing redstone fcu in alabama mnsta 759022228

ngascon/ Customer inquired about insurance coverage after closing bank account.

NIELSEN, CHRISTINE
322 GARDNER ST
RICE LAKE, WI Zip : 54868

(562) 754-3145 esther j schulz cxl plcy 734318799

ngascon/ pi called to cxl plcy/ prv info

SCHULZ, ETTA J
2431 PETALUMA AVE
LONG BEACH, CA Zip : 90815 2425

(808) 860-2296 naomi roderiquie update bllmth debit card 763203567

ngascon/ Customer requested to update debit card information for payment.

RODRIGUES, NAOMI E
86-086 FARRINGTON HWY APT 305
WAIANAE, HI Zip : 96792 3081

(623) 229-4219 julie stevens 740540132

ngascon/Customer inquired about reducing coverage and confirmed cancellation of current plan.

STEVENS, JULIE R
9514 W GLEN OAKS CIR
SUN CITY, AZ Zip : 85351

june seney (407) 227-9127 646843123 2 weeks ago to cxl plcy

ngascon/ pi called to cnfrm cxltn of plcy/ prv info

SENAY, JUNE M
2201 S TANNER RD
ORLANDO, FL Zip : 32820

07/30 1. (334) 365-4714 bush 5.15 pdn what is the chrg rcvd bill 730172327

ngascon/ Customer inquired about a premium notice for a policy they don't recall having. Instructed customer to send a written request for policy details and provided guidance on returning the notice.

BUSH, JAMES M
330 COUNTY ROAD 40 E
DEATSVILLE, AL Zip : 36022

(916) 305-8467 peter sandoval cxl plcy 763188222

ngascon/ pi called to cxl plcy/ prv info and cxl

SANDOVAL, PETER
2512 RED CARPET DR
FUQUAY VARINA, NC Zip : 27526

(928) 210-7768 ethel page 644996102

ngascon/ Customer inquired about payment issues and required signature for processing. Informed customer that a signature is needed for processing payments and will send necessary documents via email.

CASE, CLARENCE
5138 E 33RD PL
YUMA, AZ Zip : 85365

(317) 789-7012 virginia debore firefighters cu indianapolis 80yrs old mistake signed paper did not meant added cvrg 708946558 435243gus

ngascon/ pi called to cxl plcy/ prv info and cxl

DEBOOR, VIRGINIA
3616 WHALEN AVE
INDIANAPOLIS, IN Zip : 46227

(704) 777-4855 tom talmadge

ngascon/

(860) 869-8169 pa,ela samela woonluck spada-ouellette 159 fair strings 06010 ct 763024463

ngascon/ Customer called to dispute a claim and cancel an insurance policy. Canceled the insurance policy and initiated a refund and adv about the process.

SPADA-OUELLETTE, PAMELA J
159 FAIR ST
BRISTOL, CT Zip : 06010

(319) 355-1748 marylin lakefoot charles hsbnd status of plcy 743631092

ngascon/ 3p with pi auth cnfrm status of plcy/ prv info

LIGHTFOOT, CHARLES D
504 JACOBS LN
HUDSON, WI Zip : 54016 7003

(860) 992-8381 wilk andrzej pdn why? 741254398

ngascon/ Customer inquired about payment issues for insurance premium collection. Informed customer about payment rejection and suggested sending payment manually.

WILK, ANDRZEJ
10 W PINE WAY UNIT A4
PLAINVILLE, CT Zip : 06062 1333

(214) 907-9947 thalia harris status of plcy 760515822

ngascon/ pi called to confirm status of plcy/ prv info

HARRIS, THALIA N
1334 HIGH RIDGE DR
DUNCANVILLE, TX Zip : 75137 3637

(606) 510-7005 gloria townsend bene 762292069

ngascon/ Customer inquired about updating beneficiary information for insurance.

TOWNSEND, GLORIA M
217 POWELL ST
STANFORD, KY Zip : 40484 1412

(602) 881-1540 nancy snyder cxl plcy mnsta 748272181

ngascon/ pi called to cxl plcy/ prv info

SNYDER, NANCY JEAN
15025 W MONTEREY WAY
GOODYEAR, AZ Zip : 85395

(808) 693-6810 lawrence dela cruz cxl plcy 94-318 kahuahele st hi waiphu 96797 4771 100th st ne apt102 marysville wa 98270 10011974 757111465

ngascon/ Customer wanted to cancel their insurance coverage. Cancelled the coverage and confirmed complimentary plan at no cost.

757111465 DELA CRUZ, LAURENCE
94-318 KAHUAHELE ST
WAIPAHU, HI Zip : 96797 3403

DELA CRUZ, LAURENCE
4771 100TH ST NE APT102
MARYSVILLE, WA Zip : 98270

(330) 236-6321 carol overcasher dave ford agent 799560tn 734520239

ngascon/ Customer inquired about the status of an insurance policy and learned it was canceled due to a previous request.

OVERCASHER, CAROL J
5251 13TH ST SW APT 103 APT 201
CANTON, OH Zip : 44710 1055

137 harding ave nw massillon oh

(623) 476-9800 richard christiansen desert fcu j4tk1j

ngascon/ Customer inquired about activating a life insurance offer after the deadline.

(803) 427-0828 beth maccoy for brother car wreck 21st emergency room then evening to diff hsptl today to rehab what is procedure 1st citizens bank freddie lynn rushing

ngascon/Customer inquired about filing claims for brother's hospital coverage. Processed 3 claim forms to be emailed to the customer for filing for different hospitals

RUSHING, FREDDIE
6753 WYLIE CIRCLE DRIVE
KERSHAW, SC Zip : 29067

761927592 tuesday morning

21st 07/30th

beth mccoy 8034751221 bmccoy88@ymail.com

frank for father feb dcsd req to add cxld just rcvd unable proccess need copy of death / handling estate for refund (630) 728-7738 609391134

ngascon/Customer inquired about canceling a policy and submitting a death certificate for reimbursement.

COMMISSO, DOMENICO
4546 CALEB XING
POWDER SPGS, GA Zip : 30127 8916

(206) 778-2270 crystal carol cxl plcy 762920509

ngascon/Customer requested to cancel their insurance policy. Cancelled the policy and confirmed complimentary coverage will remain.

CARROLL, CRYSTAL M
25258 POLLARD RD
DAPHNE, AL Zip : 36526 5183

(804) 526-0440 8047212324 sharon johnson file a clm 19218 maurer lane va 23834

ngascon/ Customer called to file a claim and provided necessary information for processing. Claim forms were sent to the customer via email for completion.

JOHNSONS123@VERIZON.NET

JOHNSON, SHARON
19218 MAURER LN
SOUTH CHESTERFIELD, VA Zip : 23834 5500

760830503 aaicdent accident 09/19/2025 07/16/2025 heart 10/28/2025 sick

hsbnd 10/10/2025 sick

ricky e johnson

roberta grier
880 nash rd coville tn 38506 (931) 761-1448 33.00 no info 755933659

ngascon/ Customer inquired about a charge and insurance details, received clarification on coverage and payment schedule.

GRIER, ROBERTA
880 NASH RD
COOKEVILLE, TN Zip : 38506 3807

(601) 337-6380 norman wayne grant chk qrtrly 49.50 what 8554448256 716041633

ngascon/ pi called what is the chrg for/ prv info

GRANT, WAYNE
PO BOX 757
BOGALUSA, LA Zip : 70429

(251) 424-4420 kemp betty f thought it was franklin madison and hg hrtfrd *6934 Account Type : CCRD
625106848

ngascon/ Customer called to confirm details about their insurance policy. Sent a hard copy of the current policy to the customer.

KEMP, BETTY F
301 OLD BROOK LN
BIRMINGHAM, AL Zip : 35242 2657

(216) 273-7594 clementine tales claim forms status of plcy 760441890 email faxed last week monday

ngascon/ Customer inquired about the status of a claim form sent via fax. Scheduled a callback from a claims specialist

CHILDS, CLEMENTINE
20021 CHAMP DR
EUCLID, OH Zip : 44117 2206

(469) 235-4430 gayla brown about the cvrg 760951226 07252023

ngascon/ Customer wanted to know the deadline for filing claims and how to file a claim for a car accident. Sent claim forms to the customer via email as requested.

BROWN, GAYLA M
10802 GLENEAGLES LN
ROWLETT, TX Zip : 75089 8400 02

lynn willard rosemary jarvis (860) 617-4784 cxl plcy 759423566

ngascon/ 3p with pi auth called to cxl plcy/ prv info

JARVIS, ROSEMARY A
415 PARKER RD
CROPWELL, AL Zip : 35054

(510) 695-8724 chritina biogas offer she got sp and depnt j4ybnp

ngascon/ Customer inquired about an offer related to health coverage and eligibility for enrollment.

jennie mangrome (214) 842-3749 since 2024 761706827

3 times

ngascon/Customer wanted to understand their insurance policy and coverage details. Provided policy information and explained claims process; updated address. adv cllbck to file clm with hsptl dates

MANGRAM, JOHNNIE J
913 OAK TRL
DESOTO, TX Zip : 75115

6561 cinnamon oak ct dallas tx 75241 6561 Cinnamon Oaks Ct Dallas, TX 75241

(410) 725-3551 rhodora tumanon 607 goucher blvd towsend md 763059312 90 qrtrly 300k 150 100 50 200 85 yrs this yr

ngascon/ Customer inquired about increasing life insurance coverage and payment details.

TUMANON, RHODORA
607 GOUCHER BLVD
TOWSON, MD Zip : 21286 2957

(480) 853-0400 ghost call

ngascon/

antonnette fill out claim forms bob 762799781 eob 01/16 fell

ngascon/ Assisted customer with filling out claim forms for hospital services related to a family member's passing. Provided guidance on how to fill out the claim forms and confirmed fax number for submission.

MILLER, FRANK J
1961 ERIN BROOKE DR
VALRICO, FL Zip : 33594

(662) 315-8440 deborah wise hsbnd add onebank bought by moved chg bllmth kenneth ray sr 738456741 50238 schoolhouse rd aberdeen ms 39730 114.00 monthly

ngascon/ Updated customer's address and bank account information for accidental death insurance. Updated address and arranged to send a charge authorization form to change bank account information.

WISE, KENNETH
30410 LITTLE COONTAIL RD
ABERDEEN, MS Zip : 39730 8744

chg address

(415) 350-5230 rita providence cu hap

ngascon/ Customer inquired about optional insurance letters received.

(478) 471-8641 alicia redding got bill 761570086 make pymnt online debit

ngascon/ pi called if can make pymnt online using a card/ prv info

REDDING, ALICIA
174 ORANGE ST
HADDOCK, GA Zip : 31033 2398

bamesry ringidasalam rcvd package accdnt first hawiian bank (808) 232-3414
cxl plcy misunderstood only accidental alrdy have accdntl 763263025

ngascon/ Customer called to cancel an accident insurance policy due to misunderstanding.

VENGIDASALAM, PARMISPERI
1424 LIHOLIHO ST APT 6
HONOLULU, HI Zip : 96822 4150

(970) 222-1648 vanetta billington make a pymnt hsbnd 759842548 **4654 Account Type : CCRD

ngascon/ Customer wanted to make a payment but needed to update account information. Customer decided to mail in the payment and will receive a charge authorization form.

BILLINGTON, VIRGEL
511 2ND ST SE
LOVELAND, CO Zip : 80537 6403

(541) 419-1762 rebecca shields add chg bllmth 756999567

ngascon/ pi called to chg bllmth / prv info and send form

SHIELDS, REBEKAH L
15963 JACKPINE RD
LA PINE, OR Zip : 97739 9597

(714) 660-8815 marcello rodriguez dela vega plcy number 100k 2644 kusk right san dieg 644 dusk dr 92139 746290216

ngascon/

RODRIGUEZ, MARCELO D
31899 SILK VINE DR
WINCHESTER, CA Zip : 92596

07/31

make pymnt affinity cu (240) 354-9541 rissa turay 762005892 IDRISSATURAY3@GMAIL.COM

ngascon/ Customer inquired about policy details and reactivation after missing payments due. Sent forms for reactivation via email and mail; confirmed coverage details.

TURAY, IDRISSA
1629 FEATHERWOOD ST
SILVER SPRING, MD Zip : 20904 6640

(954) 607-8081 7869884359 irvin price 762112191 edbronx10466@aol.com
injured full fingered not working if covered file a clm

07/21/2026 not admitted

ngascon/ pi called to initiate a clm/ prv cvrg info and sent claim forms v email

PRICE, ERVIN
3231 HOLIDAY SPRINGS BOULEVARD 309
MARGATE, FL Zip : 33063

(239) 896-5196 amy miley double hsbnd chk cvrg if insured 758725453

ngascon/ 3p sp called cnfrm status of plcy/ Informed customer that the coverage was canceled

MILEY, JOHN T
1196 SEMINOLE CIR
MOORE HAVEN, FL Zip : 33471 5785

(662) 458-4183 601021650

ngascon/Customer inquired about the status of a policy with Continental Cash Company.

BOX, MARTHA
463 COUNTY ROAD 10
TILLATOBA, MS Zip : 38961 2752

(913) 706-9921 michael orenberg have insurance thru bank add chubb how to chg bene 761766072
761766980 for wife

ngascon/ 3p with pi called to chg bene/ prv info

ORENBERG, MICHAEL S
2106 CRESTVIEW PL
RAYMORE, MO Zip : 64083 7132

ORENBERG, ROSE K
2106 CRESTVIEW PL
RAYMORE, MO Zip : 64083 7132

(407) 463-5908 eric rossato father hector rosado 750238230 inquire claim called ystrdy

ngascon/ Discussed claim process for customer's father's policy and next steps for submission. Explained claim form process and submission options.

ROSADO, HECTOR M
28460 TANGLEWOOD DR
WESLEY CHAPEL, FL Zip : 33543 5339

(808) 864-8233 suevale leno jr? chk up to date pymnt 5045 le pooley st apt b 417 honolulu hi 96819

ngascon/Customer wanted to check if payment is up to date and inquire about policy details. Provided payment status, policy details, and coverage information.

762519561 add 762540032 hap 762883749 recup LEAENO JR, SUEVALE
1545 LINAPUNI ST APT B417
HONOLULU, HI Zip : 96819 3598

(713) 363-3233 marie elsa fuentes got a plcy thru woodforest the cards no info hsbnd 762778008

ngascon/Customer requested a copy of their policy and clarification on coverage details. Will send a copy of the policy; customer to have primary insured call back for more details.

FUENTES, EDIBERTO
714 N HYANNIS PORT ST
CROSBY, TX Zip : 77532 5514

(559) 284-8339 charlene hogene file a clm online 761582039
educational employees credit union march 2026 23226 32227

ngascon/ Informed customer about the lack of activated coverage and that disability insurance is handled by a different administrator.

HOLGUIN, CHARLENE K
5841 E LANSING WAY
FRESNO, CA Zip : 93727

(352) 872-4777 dorothy miller hsbnd marvin c daniels mail paper on june 6 and 9 2026 762126108 05/06/2026

ngascon/Customer called to check on insurance paperwork and reimbursement status. Confirmed receipt of paperwork and processed reimbursement for excess premium.

DANIELS, MELVIN C
4511 SW 71ST TER APT 2
GAINESVILLE, FL Zip : 32608 6809 02

(773) 536-7875 arnel charles get another mail upgrade 1800 icu 900 hap J4VGR3 761457269

ngascon/ Customer inquired about upgrading their current insurance plan based on a new offer received.

CHARLES, CORVELL
2314 S. BURBERRY LANE
BLOOMINGTON, IN Zip : 47401 4611

(317) 501-7874 calva ham made pymnt dec4th thru cu did not rcvd / status of pymnt due today 759766397

ngascon/ Checked payment status for the customer and confirmed receipt of a partial payment.

HAM, CALVA
731 BRAUGHAM RD
INDIANAPOLIS, IN Zip : 46227 2505

anita talley caroline condit make pymnt (602) 703-3146 755816530

ngascon/ Customer called to make a payment on behalf of another person but could not due to lack of authorization. Transferred the customer to a supervisor for further assistance.

CONDIT, CAROLINE
8103 N 11TH ST
PHOENIX, AZ Zip : 85020 3711

(936) 202-7179 patricia holmes paid last month ? new bllmth 761483882 holmesp733@gmail.com

ngascon/Customer inquired about payment status and account number update.

HOLMES, PATRICIA A
1907 N WINFREE ST APT 5
DAYTON, TX Zip : 77535 1764

(972) 904-3493 eleanor harris status of plcy 746498636

114 marshall dr

ngascon/ pi called to know the status of plcy/ prv info

HARRIS, ELNORA
1204 SMITH DR
CEDAR HILL, TX Zip : 75104 7320

daniel west r (954) 696-8928 disabled rcvd new plcy mail recently chgd accdntl life to individual up to date on chrges and effective? 757442421
9815 Account Type : CCRD

ngascon/Customer wanted to confirm the status of their insurance policy and payment. Provided payment information and directed customer to pay online.

WEST, DANIEL R
2217 CYPRESS ISLAND DR APT 902
POMPANO BEACH, FL Zip : 33069 4482

(724) 462-6101 sandra walker address send death cert 730701250

ATTN SANDRA WALKER @314 13TH ST CAMPBRIDGE PA 15003 ST: PA Zip: 15003

29 bright

ngascon/ Provided mailing address for sending a death certificate and requested a self-addressed envelope. refnd form sent to ATTN SANDRA WALKER @314 13TH ST CAMPBRIDGE PA 15003

WALKER, SAMUEL L
31 ELK DR
BEDFORD, NH Zip : 03110 4622

(317) 531-5401 melvin o hall cxl plcy 738809687

ngascon/Customer called to confirm cancellation of coverage and ensure no further charges. Confirmed cancellation and promised to send a confirmation email.

HALL, MELVIN O
1786 JUNIPER LN
GREENWOOD, IN Zip : 46143 7245

(207) 754-3666 harold mullet millette 375298gus 744905247 quarterly 33.00 not sure add cxl eagle ridge apt 3703 wurzbach rd 511# san antonio tx 78238

ngascon/ pi called to cnfrm benefits and cxl plcy/ prv info and cxl

MILLETTE, HAROLD
PO BOX 187
AUBURN, ME Zip : 04212 0187

(443) 993-6776 samuel j romero wife passed ystrdy dont need 763223517

ngascon/ Customer requested to cancel insurance policy after wife's passing and confirmed keeping complimentary coverage.

ROMERO, SAMUEL J
101 EAGLE HARBOR WAY
DAYTONA BEACH, FL Zip : 32124 1022

(786) 429-6687 walter innman file a clm 758657089

ngascon/ pi called to file a clm/ prv info and update address / cpo sent by mail

INMAN, WALTER
12030 SW 176TH ST
MIAMI, FL Zip : 33177

800145 33280 3585 ne 207th st c9 po box 145 33180

accidental external chg foot infection 07/27-31

(864) 715-0106 warenetta james chk status of clm 110 pine rd sc 29360 762856910

ngascon/ Customer inquired about the status of their claim and expressed cocnern over delays. Provided claim status and explained processing times.

JAMES, WARNETTA
110 PINE RD
LAURENS, SC Zip : 29360 3144

russel hamilton (832) 573-6294 cu no documents moved couple times get cvrgid understand get larger plcy have other offer 759880986 3258 blue grandma bend houston tx brookshire tx 77423 mo and ky

ngascon/Customer wanted to understand policy options and coverage details. Provided policy information and clarified options for expanding coverage.

HAMILTON, RUSSELL J
2602 POINTE LN
MISSOURI CITY, TX Zip : 77459 4672

(601) 794-5988 rendy crope thru cu get info plcy she have wilmer rd 36587 wilmer al crowe 6100 Wilmer Rd, Wilmer, AL 36587-5610 2.55 3.00 mobile educators cu 03/19/1963

ngascon/ p icalled to cnfrm benefits/ prv info and req to cxl

CROWE, LINDE A
1507 DELACROIX HWY
SAINT BERNARD, LA Zip : 70085 4611

(539) 210-1486 marylan morya moria 761824255 make pymnt online

ngascon/ Customer inquired about making a payment online and updating contact information. Provided website for online payment and updated customer's contact information.

MOYA, MARILYN
215 N OWEN WALTERS BLVD APT 2
SALINA, OK Zip : 74365 4410

(818) 674-0000 bethany welsh west rcvd bill add when came into effect 702916833

ngascon/Customer inquired about accidental death insurance policy details and decided to discontinue it. Sent a copy of the policy to the customer and keep the plcy / prv info for making pymnt

WEST, BETHANY
11342 GRAY WOLF LN
ROGERS, AR Zip : 72756 9290

(810) 841-6025 ramona cortez 1k add 150k chg mind cxl plcy 763234423

ngascon/ pi called to cxl plcy/educ

PORTIS, RAMONA D
1337 WHITE ST
PORT HURON, MI Zip : 48060 5734

(570) 675-2669 james riegan regan pay online monthly rcvd bill dont understand why 676907179

ngascon/ Customer inquired about receiving premium due notices despite paying online monthly.

REGAN, JAMES E
328 N PIONIER AVE
DALLAS, PA Zip : 18612

(954) 464-0434 susan matansico 763180580 chg bllmth

ngascon/ Customer inquired about billing and account changes for insurance payments. Provided website for account management and explained payment options.

MATANSICO, SUSAN
2657 N US HWY 1 LOT 22
FORT PIERCE, FL Zip : 34946

(803) 209-1347 corey mention me and daughter first citizens J4YDYT

ngascon/ Customer inquired about whole life insurance for himself and his daughter.

(800) 682-4822 edith bello m garita monthly pymnt now closed/ new open accnt boa/ 24.95 chb 53476 vis insured 4808

1484 nw 208 weight pembroke pines fl 33055 miami gardens gino bedozo

ngascon/ Customer inquired about a policy after payment rejection due to account closure. Unable to locate the coverage under the customer's name; advised to check with the bank.

1484 NW 208th Way, Pembroke Pines, FL 33029-2307

17006 NW 22nd ST, Pembroke Pines, FL 33028-2046

12258 NW 10th St, Pembroke Pines, FL 33026-3890

(956) 500-0502 maria gonzalez plan for hsbnd
thought other insurance 747157232

ngascon/Customer called to cancel an accidental death and dismemberment insurance plan. Cancelled the insurance plan and confirmed complimentary coverage.

GONZALEZ JR, SANTANA
41 ROSABEL ST
RIO GRANDE CY, TX Zip : 78582 9718

(508) 863-2596 eric father dcsd file a clm add 761699344 225496746

ngascon/ 3p son eric carreiro called pi dcsd/ initiate clms/ prv cvrg info and cxl/ cpo sent v email / reiro89@gmail.com - phn(508) 863-2596

reiro89@gmail.com (508) 863-2596

CARREIRO, MARIO
178 MAIN ST
FAIRHAVEN, MA Zip : 02719

eric carreiro 5088632596 07/27/2026

(267) 496-8387 rcvd lttr add 712583325 how long

ngascon/ Customer inquired about insurance coverage and payment procedures after receiving a letter. Explained coverage details, payment options, and the transition of the policy to a new company.

GILL, SHABINA
1128 TABOR LN
PHILADELPHIA, PA Zip : 19111 2767

(404) 984-5983 ghost call

ngascon/

(813) 716-6686 hu

ngascon/

(916) 402-1953 lydia gayton have accdntl insurance mom passed benefits 762910879

ngascon/ 3p lydia gayton daughter called parents dcsd and cnfrm cvrg benefits/ prv info and initiate clm/ wants to spk to clm/ ccb sent 762910879

SALAZAR, CARLOS
811 YACHT CT
SACRAMENTO, CA Zip : 95822 2331

5yrs ago 02/13/2021

carmen connie 01/13/2026

(901) 461-0693 jerome cuty starts tom what pymnt method *6848 Account Type : CCRD

ngascon/ Customer inquired about payment method for upcoming policy and how to change it online.Provided payment method details and explained how to change it online.

CUTY, JEROME
6770 W STATE ROUTE 89A UNIT87
SEDONA, AZ Zip : 86336

matthew cortez (661) 374-4112 for mom dcsd bene cnfrm cvrg / rosales cortez marcelina 2624 noble ave ca 93306 bakersfield

ngascon/ Assisted customer with life insurance inquiry after the passing of her mother. Filed a claim for accidental death insurance and sent claim forms via email.

731620898 CORTEZ ROSALES, MARCELLINA
2624 NOBLE AVE
BAKERSFIELD, CA Zip : 93306 2637

matthew cortez 6613744112 06/21/2026

almacortez2002@yahoo.com 6613908321

760265215

(240) 234-0533 gregory holt sent mail J59ZS6

ngascon/ Customer inquired about a card and insurance coverage details.

(541) 420-3098 evelyn fields cu bllmth no money on accnt had to cxl 416 po box ia gradual 51535 griswold

ngascon/ Customer wanted to cancel insurance coverage. Canceled the insurance coverage and confirmed cancellation details.

55 montgomery st

746647876 FIELDS, EVELYN J
29445 DOBNEY AVE
SILVER CITY, IA Zip : 51571