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ACCOUNTN NOTES MOVE/RET

                                 RETENTIONS

1

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


2

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


3

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


4

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


5

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


6

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


7

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


8

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


9

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


10

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


11

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

-- 12

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


13

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


14

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


15

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?


                                            MOVERS

1

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


2

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


3

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


4

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


5

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


6

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


7

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


8

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


9

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:

-+---- 10

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


11

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


12

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


13

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


14

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON:


15

CONTACT ID: Identity of the chatter: (AH/3RD PARTY) ACCOUNT NUMBER Name of the chatter: DPA STATUS: PASSED/FAILED DPA TIME STAMP: Contact Number Update Status: Verified/ Updated Email address Status: Verified/ Updated CJM: N/A Old address WO: New address WO: QUERY: RESOLUTION: OLD ACCOUNT #: OLD ADDRESS: NEW ACCOUNT #: NEW ADDRESS: DISCO DATE: INSTALL DATE: CONTRACT: BE: DISCO REASON: