A - BOUNDLE B- BROAD BAND C - CABLE

AO = Additional Out let NS = No Signal
B start = Broadband
C start = Cable
A start = Hard Boundle (Broad band, Cable)

Broad band = "D4284" with numerical
Cable = "5425244" non numerical
Broad band and cable = "D4284" and "5425244"

Fault Management = technical issue = no connection
Fault Creation = regarding cable signal

standard Fault = customer issue 1 Person only
Network Fault = OutTages = unnexpected connection issue

FOUR TYPES OF FAULT
Maintenance Task = planning to upgrade
Common Cause = Onsite visit seing other no connection

TYPES OF DWELLING UNIT
SDU = Single dwelling unit
Village, Residential, Row House, Subdivison, Resettlement, Compund, Apartment

MDU= Multi- dwelling Unit
Condo, Hotel, Motel, BLdg, Apartelle, Mansion, Tenement,

FAULT SCROLLS
Fault Scroll update = (Can't change)
Fault Scroll Enquiry =(Viewing Only)

FSDU = Single Dwelling Fault