SWC

SWC ARRANGEMENT OF THE CRC TABS: @ -NEW CRC (INTRO, PROBING, INQUIRIES) -MANUAL FAB (FOR PRESENTATION AND BB HONESTY) -OHT ( OBJECTION REBUTTALS FOR THE PRESENTATION)

• ORDER LINKS ( IF IN ANY CASE THAT THE CX IS USING A LAPTOP)
• ICOMS OR NEXUS SCRIPT ( IF THE AGENT WILL BE PROCESSING VIA NEXUS OR LP)
• ICOMS CODES
• EBB SCRIPT TAB ( FOR THE EBB CHATS)