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Contact Name: MOHAMMAD SOHRABI
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail: September 5th 2022 5:18pm EDT
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: https://bliss.uberinternal.com/contacts/cc76acbe-1907-48ac-a58a-238bc363d469
Contact Name: Adam Khan
User Authentication Successful? Yes
Reason for contacting support: Not getting trip request
Trip Detail: N/A
Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/2985d76d-3970-4384-ad0f-82b86cd1a44a
Resolution:
KB(s) used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Trip-Type-Filter-NORTHAM
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: https://bliss.uberinternal.com/contacts/e3d6cce0-34dc-490e-a170-734f2cacba8f --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------. Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link:
Contact Name:
User Authentication Successful? Yes/ No
Reason for contacting support:
Trip Detail:
Purecloud URL:
Resolution:
KB(s) used:
KB(s) used:
Other accounts/ Contacts used:
#LOB: US Earner Messaging
Bliss link: --------------------------------------------------------.