We extend our heartfelt gratitude for your ongoing loyalty as a valued customer. Your insights regarding your recent experience are of utmost importance to us. We wish to express our apologies for the interaction you had with our representative. We will make sure to provide appropriate feedback and training to the agent that assisted you, meanwhile please keep in touch with our Customer Care Team if you still need assistant with your inquiry. You can call them at 0345+454+1111 during their business hours, Weekdays 8AM-9PM, Weekends 9am-7PM. We sincerely apologize for any inconvenience this situation may have created. For additional information, we encourage you to visit our website at www.virginmedia.com/help. Should you need further assistance, please do not hesitate to contact our customer care team using the phone number at 0345+454+1111 during their business hours, Weekdays 8AM-9PM, Weekends 9am-7PM.We value the time and effort you have taken to communicate with us, and we are committed to offering you timely support. Please take care and remain safe.
We extend our heartfelt gratitude for your ongoing loyalty as a valued customer. Your insights regarding your recent experience are of utmost importance to us. We wish to express our apologies for the interaction you had , and we truly appreciate your feedback. After reviewing your account, all information has been updated on our end. We regret any confusion this may have caused and are thankful for your understanding and continued support. We sincerely apologize for any inconvenience this situation may have created. For additional information, we encourage you to visit our website at www.virginmedia.com/help. Should you need further assistance, please do not hesitate to contact our customer care team using the phone number provided below. We value the time and effort you have taken to communicate with us, and we are committed to offering you timely support. Please take care and remain safe.
We extend our heartfelt gratitude for your ongoing loyalty as a valued customer. Your insights regarding your recent experience are of utmost importance to us. We acknowledge your concerns about the extended 24-month contract. We understand that this represents a significant commitment; however, this adjustment will provide you with peace of mind by eliminating the need for frequent account renewals and will also safeguard you against potential price increases. We sincerely apologize for any inconvenience this situation may have created. For additional information, we encourage you to visit our website at www.virginmedia.com/help. Should you need further assistance, please do not hesitate to contact our customer care team using the phone number provided below. We value the time and effort you have taken to communicate with us, and we are committed to offering you timely support. Please take care and remain safe.