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TV PACKAGE : Flex (Flex TV), (150 channels)

Mix-it (Legacy) - basic usage like news (150 channels)

Mega TV (Entertainment TV) - no racing ( 200 channels)

TV BUNDLES: Flex - any broadband and flex tv (221 channels) (streaming) Entertainment - any broadband & mega TV (200 channels) Cinema - any broadband, mega TV, & extra subscription for Add Ons like Sky Cinema (210 channels) Sport - any broadband, mega TV, Sky sports (211 channels) Sports + Cinema Bundle - any broadband, mega TV, Sky Cinema, & Sky sports (225 channels) Max Volt - any broadband, mega TV, Sky Cinema & Sports, Kids, Entertainment (250 Channels) Starter Bundle - any broadband and Mix-it (150 channels)

Add-ons: Kids MU TV (Munchester United) *Netflix *Disney + Sky sports

Equipment: TIVO - 500 GB (can still record) V6 - 1 TB (can still record) TV360 & TV 360 MINI - 1 TB (can still record) STREAM BOX - cannot record, no storage capacity, can only save watch list. (Voice command, *easy setup, 6 profiles, *watch list, *6 personal home screens, start over replay)

• V6 & TV360 difference is only software. if need upgrade just deliver new remote.

• TV 360 MINI has no capacity to record, no storage capacity.

• Can watch offline all equipment tv box except stream box.

• • diff. of stream box in TV 360.

• TWO VM02 CONSUMER PRODUCTS (TV AND BROADBAND) HAS AN APP EXCEPT THE LANDLINE.

• TV BOXES DO NOT WORK UNLESS WITH VM INTERNET

Virgin TV APP: - 100 TV live channels - list of favorite shows in watchlist - accessible on the go. - can control using the remote.

BROADBAND TWO TYPES OF LINES 1.) DOCSIS (Data Over Cable Service Interface Specification) (coaxial "copper" speed of electricty)

          - upload and download speed are not equal 

          - 21& 21 Mbps , 133 & 137 Mbps

   2.) XGS-PON (10 Gigabit Symmetrical Passive Optical Network) (fiber speed of light)

          - upload and download speed are equal.

DOCSIS SPEEDS

M125

Browsing, streaming, emailing

5-10 devices

133&137 Mbps ( download)

21 &21 Mbps ( upload)

M250

security cameras, devices tv

15 devices

10 gadgets in 4-person home or up to 15 people.

26 & 26v Mbps upload )

267 & 273 Mbps (download)

M350

15+ devices

36 & 37 Mbps (upload)

372 & 382 Mbps (download)

M500

15+ devices

50& 52 Mbps (upload)

517& 544 Mbps (download)

heavy usage, multiple streaming.

Gigabit

96 & 104 Mbps (upload)

1064 & 1138 Mbps (download)

can hypothetically connect to 100 devices.

Gig2 Full fiber

XGS location

207 & 208 Mbps (upload)

1923 & 2085 Mbps (download)

BROADBAND EQUIPMENT

*SUPER HUB

*SUPER HUB 2

*SUPER HUB 2ac

SUPER HUB 3

   - cover up to 600 Mbps

SUPER HUB 4 / TOWER EQUIPMENT

  - cover up to 1 GB  

SUPER HUB 5 & 5x

 - Giga Fiber 2GB

 - For DOCSIS UP TO 10 GB

 - from recycled materials

BROADBAND EXTRAS/ ADD ONS

HomeWorks

 - secure safe, gadget rescue means replaceable, priority engineer appointment

 - cost 8£ per month

 - Wi-Fi Max (supports intelligent Wi-Fi, 

 - 3 free Wi-Fi Pods (Black & White pods)

 - can manage through virgin media connect app

 - minimum speed guarantee 

 - if proven you have a lower speed, you can end your contract w/o paying anything.

TELEPHONE PACKAGE FOR LANDLINE (59 mins. redial rule)

Font book (two only):

anytime chatter for £8

- redial before 1 hr to avoid charges   

07 & 08 - MOBILE PHONES ( unlimited calls)

09 - premium phones

01, 02, & 03 - for UK unlimited calls landline

International anytime chatter for £13

LEGACY

talk Weekends cost £19 ( free week ends call to uk landlines 01, 02, 03)

talk More Anytime

talk More international Anytime

Landlines add ons:

voicemail - free ( leaves a message only when you dont answer)

voicemail plus - can modify calls and mesage ( alert)

caller display - show the no. of the person callng you

call waiting - alerts u another call

call barring - for blocking numbers of outgoing or incoming calls.

call divert - forward calls to another no.

ring back when free - automatic calls u back when a busy no. becomes available

reminder call - schedules ur phone to ring

three-way calling - let u speak w/ two diff. no.

anonymous caller rejection - blocks calls from withheld no.

EMERGENCY BACK UP PLAN (EBUL)

• works even w/o network

VOLT PACKAGES (SIM)

Benefits:

• free upgrade (up to 1Gbps) to the next available tier above the current services of broadband.

• not only virgin media services (2x) can upgrade but also their data allowance (2x).

• Wi-Fi pods normally cost £8. if they avail this sim they will have free 3 Wi-Fi pods. Wi-Fi guarantee w/ at least 30Mbps in every room or £100 cashback.

- roaming is free w/ 75 listed international countries.

- level up your mobile security, free disney+ standard plan, amazon prime & music unlimited, audible, and Cafeyn for 3 months.

discover stuff:

include 02 partial if they are using V Not M in Broadband:

if they are for example:

o2 w/ m250, you can just upgrade their BB in V350 w/c would give them higher speed but same value. Or just give them new contract.

register then v packages in get their

Volt Package: (EXAMPLE PACKAGE)

(CALSSIC)M 125 BB & Telephone: 5GB DATA/ 5data sim: V250 (10 GB) ( UP TO 3 WIFI PODS) ( O2 TRAVEL INCLUSIVE ZONE)(3/6 MONTHS EXTRA)

CLASSIC: 3 months plan, No data roll over, unlimited call and texts, o2 travel, o2 priority, choose an extra.

PLUS: Data roll over, unlimited call and texts, o2 travel, o2 priority.

UNLIMITED: Data roll over, unlimited call and texts, o2 travel, o2 priority, Unlimited MMS (images send).

EXTRAS:

Disney+

Amazon

Audible

Cafeyn (magazine)

Amazon music

McAfee Mobile Security

Reconciliation Porcess: FOR EVERY VOLTS PURCHASE

1.) @CM enter MA, then hit ENTER

2.) Select Customers VMO2 Mobile Information