SPIEL: ASSURANCE STATEMENTS

If the customer received an INVOICE: It will be my pleasure to assist you with the invoice you have received.

If the customer’s EZPass account has BEEN CHARGED: It will be my pleasure to assist you with charge on your E-Zpass account. For further review, please provide a copy of your …

If needs MORE INFORMATION: It will be my pleasure to assist you with the invoice you have received. Kindly help us by providing more details about your concern.

W9 request form: It will be my pleasure to provide you with a W-9 form, please see the attachment for your reference.

If the customer is DISPUTING an INVOICE TRIP. It will be my pleasure to assist you with your dispute.

If the customer ONLY mentioned TRAVELLING on the EXPRESS LANES. I will be glad to assist you with the trip(s) that was taken on the Express Lanes.

MISS TOLL Notification: I will be glad to sign you up with the missed toll notification.

If the customer stated about GETTING AN EZPASS FLEX: It will be my pleasure to assist you with obtaining an E-ZPass Flex

If the customer sent an AFFIDAVIT OF NON LIABILITY. It will be my pleasure to assist you with the non-liability request

If the customer SENT an ATTACHMENT of EZPASS statements We have reviewed the attachment(s) and it will be my pleasure to assist you with the invoice you have received.