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Court Website : https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing
A. BACKGROUND
- TOLL NOTICE
- FINAL TOLL NOTICE
- COLLECTIONS
- COURT
B. 11 TRIPS THAT ARE IN "READY FOR COURT" CAN BE WAIVED
C. TWO JURISDICTIONS
FAIRFAX COUNTY
- WED 2:10 PM
PRINCE WILLIAM COUNTY
- THU 2:10 PM
D. LITIGATION TEAM
E. BUSINESS RULES
- LPN SHOULD BE REGISTERED TO MDV
- 2 TRIPS MINIMUM & MAX OF 5 TRIPS VIOLATIONS SENT TO COURT AT ANY ONE TIME PER CUSTOMER
- TRIPS TO ADJACENTS WILL NOT HAVE ADMIN FEE & WILL NOT BE SENT COURT
- EZPASS CUSTOMER VIOLATIONS SHOULD ONLY BE SENT TO COURT NOT MORE MORE THAN A YEAR FROM THE DATE OF TRAVEL
- NON EZPASS CUSTOMER, VIOLATIONS CAN STILL BE SENT TO COURT EVEN MORE THAN A YEAR FROM THE DATE OF TRAVEL
- NOT APPLICABLE FOR LEASING AND RENTAL COMPANIES
PCS / PRE COURT SETTLEMENT
TIA - trial in absentia = Trial in absentia is a criminal proceeding in a court of law in which the person being tried is not present. In absentia is Latin for "in (the) absence". Its interpretation varies by jurisdiction and legal system.
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TO PROCESS THE PRE-COURT SETTLEMENT PAYMENT, GO TO LEGACY ACCOUNT.
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ALL COURT CALL ARE CRITICAL CALLS -THE ACCOUNT MUST ALSO BE NOTATED IN THE CBO
- FAILURE TO TRACK CALL WILL MERIT A DISCIPLINARY ACTION
- ENSURE TO TRACK THE COURT (REAGARDLESS IF INQUIRY OR PAYMENT) AS THE SUPPORT TEAM IS TRACKING THEM IN THE COURT SPRESDSHEET EOD
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2 trips = $300, 3 trips = $500, 5 trips = $900
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Part I
What does PCS mean?
- b. Pre-Court Settlement
We can accept and process payment up to how many days before the court date?
- c. 1 Business Day
If the court date is passed due, what should we do?
- b. Check court website.
What does GIA/TIA mean?
- a. Guilty in Absentia / Tried in Absentia
What’s the next step if the status in the court website is “DISMISSED”?
- b. Collect amount in BOS.
What’s the next step if the status in the court website is “GIA/TIA”?
- c. Refer to court.
What’s the next step if the status in the court website is “CONTINUED” and it’s still far from the court date?
- a. Collect PCS amount.
The court date is continued. What date should I use in PCS Tracker?
- b. Court date showing in court website.
What’s the formula in computing the Manual Fee if data is not available in the spreadsheet?
- a. Add all the court trips, minus the PCS amount divided by the number of court trips.
Which of the following statement is correct?
- c. 2 trips = $300, 3 trips = $500, 5 trips = $900
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Part II
Navigation
Scenario 1: Process PCS payment and track in the agent access page.
Scenario 2: Court date is past due. Status in the court website is Continued. Track in the agent access page. (PAID/UNPAID)
Scenario 3: Status in the court website is GIA/DISMISSED. Track in the agent access page.
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