12/10

1. CHECK THE ALERT!!!! NAME: ROBERT MEMBER: Y ID: 19847441301 BIRTHDATE: PHONE: EMAIL: NO EMAIL

CONCERN:

• RECEIVED ENROLLMENT INFO. PRE

RESOLUTION

1. CHECK THE ALERT!!!!! NAME: MARTIN MEMBER: Y ID: BIRTHDATE: PHONE: EMAIL:

CONCERN:

1. CHECK THE ALERT!!!!! NAME: CHERISHA MEMBER: Y ID: 20434716501 BIRTHDATE: 9/29/60 PHONE: 4083949940 EMAIL:

CONCERN:

• STEROID AND ANTIBIOTIC
• COVERAGE WILL BE FREE

1. CHECK THE ALERT!!!!! NAME: TRISHA HOUSE MEMBER: Y ID: 13309151201 BIRTHDATE: PHONE: EMAIL: I DONT HAVE >

CONCERN:

RESOLUTION

1. CHECK THE ALERT!!!!! NAME: SCOTT MEMBER: Y ID: BIRTHDATE: PHONE: EMAIL:

CONCERN:

RESOLUTION

1. CHECK THE ALERT!!!!! NAME: SIGN LANGUAGE > DIANE JILLIAND > MEMBER: 202528146237 >
   ID: BIRTHDATE: PHONE: EMAIL:

CONCERN:

• CHECK PLAN FOR PART D COVERAGE /
• BECAUSE >

1. CHECK THE ALERT!!!!! NAME: AMER MEMBER: Y ID: APPLICATION > PART G BIRTHDATE: PHONE:
   EMAIL:

CONCERN:

RESOLUTION

8.CHECK THE ALERT!!!!! NAME: JEFF V. > PCS XSP MEMBER: ID: 91000588375 BIRTHDATE: PHONE: EMAIL: ARDSLEYPUB@GMAIL.COM

CONCERN:

• START IMMEDIATELY >
• FOR NEXT YEAR

RESOLUTION

9.CHECK THE ALERT!!!!! NAME: THOMAS MEMBER: Y ID: 91000588375 BIRTHDATE: PHONE: EMAIL: TDMSPIDERMAN@YAHOO.COM

CONCERN:

• LETTER STATING HIS PREMIUM PLAN INCREASE / LAST WEEK

RESOLUTION

10.CHECK THE ALERT!!!!! NAME: TERRENCE ROBERTS / GRIEVANCE > 20470770701 MARION ROBERTS > 20470767301 MEMBER: Y ID: BIRTHDATE: > PHONE: 8055507452 EMAIL:

CONCERN:

• MISTAKEN 11/1/2025 > 1/1/2026
• WANTS THEIR ACT TO BE TAKEN BY SSA
• SET UP FOR AN SSA >

RESOLUTION

• 5 28
• TERRY ROBERTS

11.CHECK THE ALERT!!!!! NAME: DAVIDSON MEMBER: ID: BIRTHDATE: PHONE: EMAIL:

CONCERN:

• PHARMACY IS IN NETWORK WITH HEALTHSPRING > 2026
• BETHEL58@YAHOO.COM

RESOLUTION